First Line Manager

First Line Manager

Basingstoke Full-Time 28000 - 40000 £ / year (est.) No home office possible
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Dixons Carphone

At a Glance

  • Tasks: Lead and motivate a team to achieve targets in a dynamic tech environment.
  • Company: Join Currys, the UK's leading tech retailer with a passion for amazing technology.
  • Benefits: Enjoy 30 days annual leave, performance bonuses, and discounts on the latest tech.
  • Why this job: Shape your career while making a real impact on people and the planet.
  • Qualifications: Experience in team leadership and strong communication skills required.
  • Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.

The predicted salary is between 28000 - 40000 £ per year.

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Salary £34000

At Currys we’re united by one passion: to help everyone enjoy amazing technology.As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

Role overview:

As part of this role, you’ll be responsible for:

  • Overseeing the running of the site, staffing and other resources
  • Motivating a team of delivery drivers, warehouse teams and support colleagues to deliver on targets
  • Providing regular and consistent performance feedback
  • Working closely with other internal/external departments to ensure smooth-running operation
  • Communicating with and deputising for Operations Manager, working cross functionally and supporting different work area teams as required
  • Creating a safe working environment, adhering to health and safety policies

People skills are one thing, but you’ll go a step further here by providing mentoring that puts performance improvement first. You won’t stop in your pursuit of the best, for your team, the business and yourself. Our future and your future, you’ll take charge of them both.

You will need:

  • Proven recent experience of leading teams, applying a range of leadership styles, techniques, and coaching methods
  • A track record of developing teams to achieve customer-focused results
  • Strong organisational skills to implement team and operational plans, prioritise workloads, and translate goals into actionable outcomes
  • Excellent communication skills to liaise with different departments and clearly convey expectations and quality standards
  • Ideally, experience working in a logistics or transport environment

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:

  • Performance related bonus
  • Product discounts on the latest tech
  • A range of wellbeing initiatives

Join our team and we’ll be with you every step of the way, helping you develop the career you want with new skills, training opportunities and qualifications and endless variety to keep you learning.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.

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First Line Manager employer: Dixons Carphone

At Currys, we pride ourselves on being more than just a retailer; we are a community of 25,000 dedicated colleagues who share a passion for technology and customer service. As a First Line Manager, you will thrive in a supportive work culture that prioritises employee growth through training opportunities and performance feedback, while enjoying benefits like a competitive pension scheme, product discounts, and a generous annual leave policy. Join us in making a meaningful impact on both our customers and the planet, as we lead the way in tech recycling and repair.
Dixons Carphone

Contact Detail:

Dixons Carphone Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land First Line Manager

✨Tip Number 1

Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think about how your experience aligns with what they’re looking for.

✨Tip Number 3

Showcase your leadership skills during interviews. Share specific examples of how you've motivated teams and achieved results. This is your chance to shine and demonstrate that you’re the perfect fit for the First Line Manager role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace First Line Manager

Leadership Skills
Team Motivation
Performance Feedback
Cross-Functional Communication
Health and Safety Compliance
Mentoring
Organisational Skills
Customer-Focused Results
Logistics Experience
Coaching Methods
Workload Prioritisation
Actionable Outcome Translation
Interdepartmental Liaison
Quality Standards Communication

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading teams. Use specific examples that showcase your ability to motivate and develop others, as this is key for the First Line Manager role.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to convey your skills and experiences, making it easy for us to see how you fit into our team and the role.

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the job description. Mention how your background aligns with the responsibilities and requirements we’ve outlined.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Dixons Carphone

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a First Line Manager at Currys. Familiarise yourself with their operations, team dynamics, and how you can contribute to their goals. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Leadership Style

Be prepared to discuss your leadership experience and the techniques you've used to motivate teams. Think of specific examples where you've successfully led a team to achieve targets or improved performance. This will demonstrate your ability to adapt your style to different situations, which is crucial for this role.

✨Communicate Clearly and Effectively

Since excellent communication skills are essential for this position, practice articulating your thoughts clearly. During the interview, ensure you listen carefully to questions and respond thoughtfully. Use examples from your past experiences to illustrate your points, especially when discussing cross-departmental collaboration.

✨Emphasise Safety and Wellbeing

Given the importance of creating a safe working environment, be ready to discuss your approach to health and safety policies. Share any relevant experiences where you implemented safety measures or improved team wellbeing. This shows that you prioritise not just performance but also the welfare of your team.

First Line Manager
Dixons Carphone
Location: Basingstoke
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