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- Tasks: Deliver the latest tech and install smart devices in customers' homes.
- Company: Join Currys, the UK's leading tech retailer with a passion for customer service.
- Benefits: Enjoy product discounts, quarterly bonuses, and access to driver training schemes.
- Why this job: Be the friendly face of tech delivery and make customers smile every day.
- Qualifications: Great customer skills and ideally a driving licence; experience in delivery is a plus.
- Other info: Dynamic role with opportunities for career growth and ongoing training.
The predicted salary is between 24000 - 36000 £ per year.
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Customer Delivery Assistant
Stanford-le-Hope
Tilbury Customer Service Centre
Permanent
Full Time
Shift Pattern: 5 over 8 days
At Currys we’re united by one passion: to help everyone enjoy amazing technology.
As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues.
Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
Looking for a role that’s all about people, not just parcels? We’ve got just the job for you.
Join us as aCustomer Delivery Assistantand become the friendly face of our home delivery service. You’ll be out on the road delivering the latest tech straight to our customers’ doors and into their homes.
Every day brings something new: new places, new faces, and plenty of appreciation from happy customers. But this role is more than just delivery. We’ll train you to install smart tech like washing machines, fridge-freezers, and 4K TVs—so you can leave every home with a smile.
And it doesn’t stop there. With access to ourDriver Academies, you’ll have real opportunities to grow your skills and build a long-term career.
Ready to drive your future forward? Let’s go.
Role overview:
As part of this role, you’ll be responsible for:
- Completing a multi-drop role alongside one of our delivery drivers , lifting & handling some heavy items
- Installing a range of different products for our customersin their homes, helping everyone enjoy amazing technology
You will need:
- Great customer skills with a passion for delivering excellent customer service
- (Ideally) a car driving licence and some experience of working in a delivery role or visiting customers homes
- The ability to handle heavy stock
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:
- The opportunity to join one of our driver training schemes and gain skills for life
- Quarterly bonus opportunities
- Product discounts on the latest tech
- A range of wellbeing initiatives
Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table, and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
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Customer Delivery Assistant employer: Dixons Carphone
Contact Detail:
Dixons Carphone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Currys. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and delivery roles. Prepare your answers, but keep them natural. We want you to sound like yourself, not a robot!
✨Tip Number 3
Show off your people skills! As a Customer Delivery Assistant, you'll be interacting with customers daily. Share examples from your past experiences where you’ve gone above and beyond for someone. It’ll highlight your passion for excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Currys family. Let’s get you on the road to success!
We think you need these skills to ace Customer Delivery Assistant
Some tips for your application 🫡
Show Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you connect with people and deliver excellent service, so share those stories that showcase your passion for helping others!
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your application. Whether it’s a fun anecdote or a unique perspective, we want to get to know the real you. Remember, this role is all about being the friendly face of our delivery service.
Tailor Your Application: Make sure to tailor your application to the Customer Delivery Assistant role. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Dixons Carphone
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Delivery Assistant entails. Familiarise yourself with the responsibilities like handling heavy items and installing tech products. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this job is all about people, be ready to share examples of how you've delivered excellent customer service in the past. Think of specific situations where you went above and beyond for a customer. This will demonstrate your passion for helping others and your fit for the team.
✨Prepare for Practical Questions
Expect some practical questions related to the role, such as how you would handle heavy stock or what steps you'd take to ensure a smooth delivery. Practising these scenarios beforehand can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available, the team culture, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
