At a Glance
- Tasks: Communicate with customers and provide essential admin support in a dynamic team.
- Company: Join Currys, the UK's leading tech retailer with a passion for amazing customer service.
- Benefits: Part-time hours, competitive pay, and a supportive team environment.
- Other info: Inclusive workplace with opportunities for personal growth and development.
- Why this job: Be part of a team that thrives on resolving challenges and delivering top-notch service.
- Qualifications: Customer service experience and proficiency in Excel and Word.
The predicted salary is between 23000 - 26000 € per year.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
Join us as an Administrator at our Customer Service Centre and you will be responsible for communicating with customers and providing administrative support for our Customer Service Centre. You’ll do it because you love being part of a team who deliver the best customer service and get a buzz out of resolving challenges. It’s a great feeling, and you’ll get to experience it often. We are the home delivery network for Currys.
Role overview
- Communicating with our internal and external customers
- Assigning delivery drivers with their routes
- Completing administrative tasks including producing data for reporting
- Supporting the whole of the Currys team with queries or support where required
You will need:
- Some experience or exposure to providing customer service
- Passion and enthusiasm for working in a fast-paced team
- Experience with Excel and Word
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Administrator in Cumbernauld employer: Dixons Carphone
At Currys, we pride ourselves on being a supportive and inclusive employer, where every team member is valued and encouraged to grow. Our Cumbernauld Customer Service Centre offers a dynamic work environment with flexible part-time hours, allowing you to balance your personal life while contributing to a passionate team dedicated to delivering exceptional customer service. With opportunities for professional development and a culture that celebrates teamwork and diversity, Currys is an excellent place to build a rewarding career in the tech retail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Cumbernauld
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Currys on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administration. We recommend role-playing with a friend to get comfortable with your answers and show off your passion for helping customers.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with someone from Currys, whether it’s in an interview or a casual chat, let your excitement for the role shine through. We love seeing candidates who are genuinely interested in being part of our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles there, so keep checking back for new opportunities!
We think you need these skills to ace Administrator in Cumbernauld
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re excited about being part of a team that helps others enjoy amazing technology!
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service or administration. We love seeing how your skills can contribute to our fast-paced environment, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of what you bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Dixons Carphone
✨Know Your Stuff
Before the interview, make sure you understand the role of an Administrator at Currys. Familiarise yourself with their customer service ethos and think about how your experience aligns with their values. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role involves communicating with customers, be ready to share specific examples of how you've provided excellent customer service in the past. Think about challenges you've faced and how you resolved them, as this will demonstrate your problem-solving abilities and passion for helping others.
✨Excel in Excel
Given that experience with Excel is a requirement, brush up on your skills before the interview. Be prepared to discuss how you've used Excel in previous roles, whether it's for data reporting or managing information. If you can, mention any specific functions or features you're comfortable with.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about team dynamics, what a typical day looks like, or how success is measured in the role. It’s a great way to engage with the interviewer and leave a lasting impression.
