At a Glance
- Tasks: Install and demonstrate smart tech in customers' homes while providing outstanding service.
- Company: Join Currys, the UK's leading tech retailer with a supportive team culture.
- Benefits: Enjoy competitive salary, product discounts, and ongoing training opportunities.
- Why this job: Make customers smile while learning valuable skills in a dynamic environment.
- Qualifications: Full UK driving licence and a passion for customer service required.
- Other info: Flexible work arrangements and career growth opportunities available.
The predicted salary is between 22000 - 28000 £ per year.
Location: Carmarthen Customer Service Centre
Type: Permanent, Full Time
Salary: £28,078.44
Shift Pattern: 5 over 8 days, 41 working contracted hours per week
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
As a Trainee Installation Technician, known internally as a Trainee Electric Installer, you’ll be trained to safely deliver, install and demonstrate a range of smart tech from washing machines and fridge‑freezers to TVs and cookers. You’ll be out on the road, meeting our customers face‑to‑face and making their day with every visit.
Role overview:- Deliver and install a range of electrical products in customers’ homes.
- Provide clear, friendly demonstrations and outstanding service.
- Handle products with care and follow health and safety procedures.
- Keep in regular contact with your Customer Service Centre and adapt to changes throughout the day.
- Use handheld tech to record visits and customer signatures.
- Drive responsibly and be a visible ambassador for Currys.
- Support operational needs, including collections and deliveries from our stores.
Yes, you’ll need to love driving and being on the road, but you’ll also need to love helping customers. Our training will cover both state‑of‑the‑art tech and people skills; it’s all about equipping you to leave a smile on customers’ faces.
You will need:- A full UK or EU category B driving licence with no more than six penalty points.
- A passion for delivering great customer service.
- A practical mindset and a willingness to learn technical skills.
- Confidence using tools and equipment safely.
- The ability to meet the physical demands of the role, including lifting and moving products.
- Previous experience in electrical or technical work is helpful but not essential.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you. They include:
- First‑class induction and ongoing learning.
- Quarterly bonus.
- Product discounts on the latest tech.
- A shift pattern of five over eight days.
- Opportunity to upskill to a licensed 7.5‑tonne Delivery & Install Driver.
Join our Delivery and Install Team and we’ll be with you every step of the way, helping you build the career you want with on‑the‑job training and the opportunity to learn skills for life, for inside and outside work. And where possible, we’ll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager.
We are committed to making inclusion and diversity part of everything we do. If you need additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Trainee Installation Technician in Carmarthen employer: Dixons Carphone
Contact Detail:
Dixons Carphone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Installation Technician in Carmarthen
✨Tip Number 1
Get to know the company! Research Currys and their values. When you show up for an interview, drop in some knowledge about their tech and customer service ethos. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your people skills! As a Trainee Installation Technician, you’ll be meeting customers face-to-face. Role-play with a friend or family member to get comfortable with explaining tech and providing great service.
✨Tip Number 3
Be ready to demonstrate your practical skills! Even if you don’t have loads of experience, show enthusiasm for learning. Bring along any relevant tools or examples of past work to chat about during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and keen to join the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Trainee Installation Technician in Carmarthen
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let us know how much you love technology! Share any experiences you've had with tech products or customer service that highlight your enthusiasm. We want to see that spark!
Tailor Your Application: Make sure to customise your application to fit the Trainee Installation Technician role. Highlight any relevant skills or experiences, even if they’re not directly related to electrical work. We appreciate a practical mindset and a willingness to learn!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your journey and what makes you a great fit for our team without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our amazing team at Currys. We can’t wait to hear from you!
How to prepare for a job interview at Dixons Carphone
✨Know Your Tech
Familiarise yourself with the types of products you'll be installing, like washing machines and TVs. Being able to discuss these items confidently will show your passion for technology and readiness to learn.
✨Customer Service Mindset
Prepare examples of how you've provided excellent customer service in the past. This role is all about making customers happy, so demonstrating your ability to connect with people will set you apart.
✨Safety First
Understand the basics of health and safety procedures related to installation work. Showing that you prioritise safety will reassure the interviewers that you’re responsible and ready for the job.
✨Ask Questions
Prepare thoughtful questions about the role and the team. This shows your genuine interest in the position and helps you gauge if it's the right fit for you. Plus, it makes for a more engaging conversation!