At a Glance
- Tasks: Deliver engaging induction programmes and support gaming learning experiences.
- Company: Join Currys, the UK's leading tech retailer with a vibrant team culture.
- Benefits: Enjoy performance bonuses, product discounts, and wellbeing initiatives.
- Other info: Flexible hybrid working with opportunities for professional development.
- Why this job: Make a real impact by helping colleagues grow in a dynamic tech environment.
- Qualifications: Experience in L&D, strong facilitation skills, and a passion for technology.
The predicted salary is between 30000 - 40000 £ per year.
Birmingham / Hybrid working approx. 10 days per month in the office
Currys Academy - Fort Dunlop, Fort Parkway, Birmingham, B24 9FD
12 months Fixed Term Contract or Secondment
Full Time
Grade 3
Hours – 39 per week working 5 days per week across a 7-day schedule including some weekends
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
We’re looking for an engaging and creative L&D Facilitator on a 12 months Fixed Term Contract or Secondment to join our Learning & Development team in a unique, dual-focused role. You’ll divide your time between delivering exceptional induction programmes through our Academy and enhancing the capability of our Gaming Expert colleagues across the business. This is a hands‑on role for a confident facilitator and learning designer who is passionate about bringing learning to life and helping people grow. You’ll collaborate closely with L&D, Retail, Commercial and Stores teams, as well as external partners, to create impactful learning experiences that support both colleague development and business performance.
Role overview:
- Academy Facilitation (approx. 50% of role):
- Delivering engaging and inspiring induction programmes for new Currys colleagues, both virtually via Microsoft Teams and face‑to‑face at the Academy, Fort Dunlop.
- Building the confidence and capability of front‑line colleagues during their first 180 days, enabling them to effectively sell, serve and support customers.
- Developing and maintaining strong, proactive relationships with key stakeholders across our Retail estate.
- Gaming Expert Programme Support (approx. 50% of role):
- Supporting the delivery of the Gaming Expert blended learning programme, ensuring colleagues receive timely and relevant learning experiences.
- Assisting in the planning, coordination and execution of large‑scale learning events throughout the year, from logistics through to facilitation.
- Designing and delivering engaging virtual learning sessions in partnership with suppliers, running up to ten sessions annually.
You will need:
- Some experience within a Learning & Development environment.
- Ability to design, deliver and evaluate effective learning programmes.
- A confident, engaging facilitation style with the ability to inspire and bring learning to life.
- Strong stakeholder management skills, with the ability to build relationships and collaborate effectively with commercial teams, suppliers and senior partners.
- A genuine passion for technology, particularly gaming and a drive to help others build their knowledge and confidence.
- A professional qualification in learning design, delivery or capability development (e.g. CIPD), or currently working towards one, is desirable.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:
- Performance related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
L&D Facilitator in Birmingham employer: Dixons Carphone
At Currys, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As an L&D Facilitator, you'll enjoy the unique opportunity to shape the learning journey of our colleagues while benefiting from a supportive environment that prioritises professional growth and development. With hybrid working options and a commitment to employee wellbeing, Currys is not just a place to work; it's a community where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land L&D Facilitator in Birmingham
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We think you need these skills to ace L&D Facilitator in Birmingham
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Dixons Carphone, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Dixons Carphone and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Dixons Carphone
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Dixons Carphone might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
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Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Dixons Carphone.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
