At a Glance
- Tasks: Deliver and install tech products while providing outstanding customer service.
- Company: Join Currys, the UK's leading tech retailer with a supportive team culture.
- Benefits: Enjoy product discounts, quarterly bonuses, and flexible working hours.
- Why this job: Make a real impact while learning valuable skills in a dynamic environment.
- Qualifications: Full UK driving licence and a passion for customer service required.
- Other info: Opportunities for career growth and ongoing training available.
The predicted salary is between 800 - 1400 £ per month.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
Role overview:
- Deliver and install a range of electrical products in customers’ homes.
- Provide clear, friendly demonstrations and outstanding service.
- Handle products with care and follow health and safety procedures.
- Keep in regular contact with your Customer Service Centre and adapt to changes throughout the day.
- Use handheld tech to record visits and customer signatures.
- Drive responsibly and be a visible ambassador for Currys.
- Support operational needs, including collections and deliveries from our stores.
Yes, you’ll need to love driving and being on the road, but you’ll also need to love helping customers. Our training will cover both state‑of‑the‑art tech and people skills; it’s all about equipping you to leave a smile on customers’ faces.
You will need:
- A full UK or EU category B driving licence with no more than six penalty points.
- A passion for delivering great customer service.
- A practical mindset and a willingness to learn technical skills.
- Confidence using tools and equipment safely.
- The ability to meet the physical demands of the role, including lifting and moving products.
- Previous experience in electrical or technical work is helpful but not essential.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you. They include:
- First‑class induction and on‑going learning.
- Quarterly bonus.
- Product discounts on the latest tech.
- A shift pattern of five over eight days.
- Opportunity to upskill to a licensed 7.5 Tonne Delivery & Install Driver.
Join our Delivery and Install Team and we’ll be with you every step of the way, helping you build the career you want with on‑the‑job training and the opportunity to learn skills for life, for inside and outside work. And where possible, we’ll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager.
Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce.
We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Trainee Installation Technician in Basingstoke employer: Dixons Carphone
Contact Detail:
Dixons Carphone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Installation Technician in Basingstoke
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Currys. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of Trainee Installation Technician. Confidence is key!
✨Tip Number 3
Show off your customer service skills! Think of examples from your past where you've gone above and beyond for a customer. This role is all about delivering great service, so let them know you’re passionate about making customers smile.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trainee Installation Technician in Basingstoke
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, make sure to highlight your love for helping customers. We want to see that you’re excited about delivering great service and making people smile!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Trainee Installation Technician role.
Highlight Relevant Skills: Even if you don’t have direct experience, mention any practical skills or experiences that show you can handle tools and equipment safely. We’re keen to see your willingness to learn and adapt!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Currys.
How to prepare for a job interview at Dixons Carphone
✨Know Your Tech
Familiarise yourself with the types of electrical products you might be installing. Research common issues and solutions, as well as any specific products Currys offers. This will show your enthusiasm for the role and your willingness to learn.
✨Customer Service Mindset
Prepare to discuss your approach to customer service. Think of examples where you've gone above and beyond to help someone. Remember, this role is all about leaving customers with a smile, so highlight your passion for helping others.
✨Safety First
Brush up on health and safety procedures related to installation work. Be ready to talk about how you would handle tools and equipment safely. Showing that you prioritise safety will demonstrate your practical mindset and responsibility.
✨Driving Skills Matter
Since driving is a key part of the job, be prepared to discuss your driving experience. Make sure you have your driving licence details handy and mention any relevant driving experience that showcases your ability to handle a vehicle responsibly.