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For Companies At a Glance
- Tasks: Communicate with customers and provide essential administrative support in a dynamic team.
- Company: Join Currys, the UK's leading tech retailer with a supportive culture.
- Benefits: Competitive salary, on-the-job training, and opportunities for career growth.
- Why this job: Be part of a team that delivers exceptional customer service and makes a real impact.
- Qualifications: Experience in customer service and proficiency in Excel and Word.
- Other info: Inclusive environment with a focus on diversity and personal development.
The predicted salary is between 27641 - 27641 £ per year.
Join us as an Administrator at our Customer Service Centre. You’ll be responsible for communicating with customers and providing administrative support. You’ll do it because you love being part of a team that delivers the best customer service and gets a buzz out of resolving challenges.
Role overview: As part of this role, you’ll be responsible for:
- Communicating with our internal and external customers
- Assigning delivery drivers with their routes
- Completing administrative tasks including producing data for reporting
- Supporting the whole of the Currys team with queries or support where required
You will need:
- Some experience or exposure to providing customer service
- Passion and enthusiasm for working in a fast‑paced team
- Experience with Excel and Word
Join our Home Delivery team and we’ll be with you every step of the way, helping you build the career you want with on‑the‑job training and the opportunity to learn skills for life, both inside and outside work.
We’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process.
If you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Administrator employer: Dixons Carphone
Contact Detail:
Dixons Carphone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Get to know the company! Research Currys and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their team.
✨Tip Number 2
Practice your people skills! Since this role is all about communication, try role-playing common customer service scenarios with a friend. It’ll help you feel more confident when you’re chatting with potential colleagues.
✨Tip Number 3
Show off your tech-savviness! Brush up on your Excel and Word skills before the interview. Being able to demonstrate your proficiency will give you an edge and show that you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way, so take advantage of that!
We think you need these skills to ace Administrator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping others and are excited about being part of a team that delivers amazing experiences.
Tailor Your CV: Make sure your CV highlights any relevant experience you have in customer service or administrative roles. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dixons Carphone
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of an Administrator at Currys. Familiarise yourself with their customer service ethos and how your role fits into the bigger picture. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves communicating with both internal and external customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you resolved challenges or went above and beyond for a customer. This will demonstrate your passion for providing excellent service.
✨Brush Up on Your Tech Skills
As you'll be using Excel and Word regularly, it’s a good idea to refresh your skills in these applications. Be ready to discuss how you've used them in past roles, and if possible, prepare to showcase your proficiency during the interview. This will highlight your readiness to hit the ground running.
✨Emphasise Teamwork and Adaptability
Currys values teamwork, so be sure to share examples of how you've worked effectively in a team environment. Discuss how you adapt to fast-paced situations and support your colleagues. This will show that you’re not just a lone wolf but someone who thrives in a collaborative setting.