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For Companies At a Glance
- Tasks: Identify and engage potential customers to drive Dixa's growth.
- Company: Join a fast-growing tech company transforming customer experience with AI.
- Benefits: Opportunities for career progression, competitive salary, and a dynamic work environment.
- Other info: Be part of a collaborative culture with a focus on personal development.
- Why this job: Kickstart your sales career in a supportive team while making a real impact.
- Qualifications: Fluent in English and German; sales experience is a plus but not required.
The predicted salary is between 30000 - 40000 £ per year.
About Dixa
Dixa is transforming customer experience for consumer brands with our AI-powered Customer Service platform. More than a ticketing tool, we help brands turn service into a growth engine, unlocking revenue, loyalty, and insights. Since launching in 2018, we've grown from Copenhagen to a global presence across Europe and North America, raised $155M+ from General Atlantic and others, and are disrupting the $50B+ customer service software market. Today, we power leading digital-first brands in ecommerce, D2C, gaming, and fintech with 30–500 agent teams.
The Opportunity
The Sales Development Representative (SDR) plays a key role in accelerating Dixa's growth by identifying, engaging, and qualifying potential customers. Working closely with an assigned Account Executive, the SDR is the first point of contact for prospective customers — uncovering their challenges, communicating Dixa's value, and building a robust pipeline of qualified opportunities. This role is an excellent entry point into a career in consultative sales, with clear opportunities for growth and progression within Dixa's commercial organisation.
Requirements
- Professional Qualifications
- Full professional proficiency in English and German, with excellent written and verbal communication skills.
- Prior experience in a sales, customer-facing, or outbound prospecting role is advantageous but not required.
- Familiarity with CRM systems and sales prospecting tools (e.g. Salesforce, LinkedIn Sales Navigator, Outreach) is a plus.
- An understanding of or genuine interest in the customer service and CRM industry.
- Personal Qualifications
- Self-motivated and results-oriented, with a drive to meet and exceed targets consistently.
- Passionate about building a career in consultative sales and eager to learn and develop quickly.
- Strong communicator who can engage prospects confidently and handle objections with professionalism.
- Organised and detail-oriented, able to manage a high volume of outreach activity while keeping CRM records accurate.
- Collaborative team player who also thrives working independently to achieve individual goals.
- Curious and commercially aware, staying informed about market trends and the competitive landscape.
Sales Development Representative - Dach Market in London employer: Dixa
Contact Detail:
Dixa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Representative - Dach Market in London
✨Tip Number 1
Get to know Dixa inside out! Familiarise yourself with our AI-powered Customer Service platform and the industries we serve. This way, when you chat with potential customers, you can confidently communicate how we can solve their challenges.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. The more comfortable you are with our value proposition, the better you'll engage prospects and handle any objections that come your way.
✨Tip Number 3
Network like a pro! Use LinkedIn to connect with industry professionals and join relevant groups. Engaging with others in the customer service and CRM space can open doors and provide valuable insights.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Dixa team. Let's make it happen!
We think you need these skills to ace Sales Development Representative - Dach Market in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for consultative sales shine through. We want to see that you're genuinely excited about the role and the opportunity to grow with us at Dixa.
Tailor Your CV: Make sure your CV is tailored to highlight relevant experiences, especially any customer-facing roles or sales experience. We love seeing how your background aligns with what we're looking for in a Sales Development Representative.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Dixa. Use it to explain how your skills and interests align with our mission to transform customer experience. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Dixa
✨Know Dixa Inside Out
Before your interview, make sure you research Dixa thoroughly. Understand their AI-powered Customer Service platform and how it transforms customer experience. Familiarise yourself with their growth story and the industries they serve, as this will help you articulate why you're excited about the role.
✨Showcase Your Communication Skills
As a Sales Development Representative, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully engaged with customers or handled objections in the past, even if it's from a different context.
✨Demonstrate Your Curiosity
Dixa values curiosity and commercial awareness. Be prepared to discuss recent trends in the customer service and CRM industry. Showing that you’re informed about market dynamics will demonstrate your genuine interest in the field and your potential as a consultative salesperson.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview where you might need to engage a 'prospective customer'. Practise handling common objections and pitching Dixa's value proposition. This will not only showcase your skills but also your ability to think on your feet and adapt to different situations.