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For Companies At a Glance
- Tasks: Identify and engage potential customers to drive Dixa's growth.
- Company: Join a transformative tech company revolutionising customer service for eCommerce brands.
- Benefits: Competitive salary, career progression, and a dynamic work environment.
- Other info: Work closely with a supportive team in a fast-paced, innovative setting.
- Why this job: Kickstart your sales career with opportunities to learn and grow in a thriving industry.
- Qualifications: Fluent in English; knowledge of German, Spanish, or Polish is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Dixa is transforming customer experience for consumer brands with our Agentic Customer Service platform. More than a ticketing tool, we help eCommerce brands turn service into a growth engine, unlocking revenue, loyalty, and insights. Disrupting the $50B+ customer service software market, today, we serve 850+ eCommerce brands across 42 countries. In 2023, we launched one of the first OpenAI-powered Copilots and introduced Mim, our AI agent. With Dixa, brands resolve inquiries faster, scale through peak seasons and deliver consistent service across every channel.
The Sales Development Representative (SDR) plays a key role in accelerating Dixa's growth by identifying, engaging, and qualifying potential customers. Working closely with assigned Account Executives, the SDR is the first point of contact for prospective customers — uncovering their challenges, communicating Dixa's value, and building a robust pipeline of qualified opportunities. This role is an excellent entry point into a career in consultative sales, with clear opportunities for growth and progression within Dixa's commercial organisation.
Requirements
- Full professional proficiency in English, with excellent written and verbal communication skills.
- German, Spanish or Polish languages are advantageous.
- Prior experience within the DACH, Southern Europe, or Eastern European regions.
- Experience in a sales, customer-facing, or outbound prospecting role.
- Familiarity with CRM systems and sales prospecting tools (e.g. Salesforce, LinkedIn Sales Navigator, Outreach) is a plus.
- An understanding of or genuine interest in the customer service and CRM industry, alongside AI.
About You:
- Self-motivated and results-oriented, with a drive to meet and exceed targets consistently.
- Passionate about building a career in consultative sales and eager to learn and develop quickly.
- Strong communicator, who can engage prospects confidently and handle objections with professionalism.
- Organised and detail-oriented, able to manage a high volume of outreach activity while keeping CRM records accurate.
- Collaborative team player who also thrives working independently to achieve individual goals.
- Curious and commercially aware, staying informed about market trends and the competitive landscape.
- Located commutable distance from our Farringdon office (4 days a week).
Sales Development Representative - DACH and Southern Europe in London employer: Dixa
Contact Detail:
Dixa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Representative - DACH and Southern Europe in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Dixa on LinkedIn. A friendly message can go a long way!
✨Tip Number 2
Prepare for those interviews! Research Dixa’s products and understand how they’re transforming customer experience. Be ready to discuss how your skills align with their mission and how you can contribute to their growth.
✨Tip Number 3
Show off your sales skills during the interview! Think of it as your chance to sell yourself. Use examples from your past experiences to demonstrate how you’ve successfully engaged customers and met targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Sales Development Representative - DACH and Southern Europe in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Development Representative role. Highlight relevant experience, especially in sales or customer-facing roles, and don’t forget to mention any language skills that could give you an edge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for consultative sales and how your skills align with Dixa's mission. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and free of errors. We want to see your ability to engage and connect right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Dixa
✨Know Dixa Inside Out
Before your interview, make sure you research Dixa thoroughly. Understand their products, especially the Agentic Customer Service platform, and how they’re disrupting the customer service software market. This knowledge will help you articulate how you can contribute to their growth.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how they relate to the role of a Sales Development Representative. Be ready to share specific examples of how you've identified and engaged potential customers, as well as how you’ve handled objections in the past.
✨Practice Your Communication
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or use video tools to record yourself. This will help you refine your delivery and ensure you come across as professional and engaging.
✨Be Curious and Ask Questions
During the interview, don’t hesitate to ask insightful questions about Dixa’s strategies, the team dynamics, or the challenges they face in the market. This shows your genuine interest in the company and the role, and it also gives you a chance to demonstrate your commercial awareness.