At a Glance
- Tasks: Own the solution and onboarding process, guiding customers from discovery to go-live.
- Company: Join Dixa, a forward-thinking company focused on customer experience.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Be part of a dynamic team with a focus on innovation and collaboration.
- Why this job: Make a real difference in customer journeys while showcasing your technical expertise.
- Qualifications: Experience in customer experience solutions and strong problem-solving skills.
The predicted salary is between 60000 - 80000 £ per year.
Dixa is seeking a CX Architect in the Greater London area to own the solution and onboarding for your Pod.
You will work the same territory and accounts from discovery to go-live, maintaining continuity throughout the customer journey.
You will demo, scope, run trials, and handle tough questions, delivering the solution you designed.
You’ll be the primary technical relationship across onboarding and post‑sale phases, collaborating with the CX Solution Engineering team when needed.
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CX Architect & Solutions Consultant employer: Dixa
Dixa is an exceptional employer that fosters a collaborative and dynamic work environment, where CX Architects play a pivotal role in shaping customer experiences from the first interaction to successful onboarding. With a strong emphasis on employee growth, Dixa offers continuous learning opportunities and encourages team members to share insights across Pods, ensuring that every voice contributes to product development. Located in a vibrant area, the company promotes a culture of innovation and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.