At a Glance
- Tasks: Support customers via chat, email, and social media while enhancing their experience.
- Company: Join Divongroup, a company dedicated to helping people and solving problems.
- Benefits: Above-market pay, flexible time off, and monthly team fun activities.
- Other info: Dynamic role with a focus on positive customer journeys and team collaboration.
- Why this job: Be the first point of contact and turn challenges into opportunities for users.
- Qualifications: 2+ years in customer support with strong communication and empathy skills.
The predicted salary is between 30000 - 40000 £ per year.
Divongroup is seeking a Customer Experience Specialist who is passionate about helping people and solving problems.
You will be the first line of contact for users, turning issues into opportunities.
The role involves providing support via chat, email, and social platforms while ensuring a positive customer journey.
Ideal candidates have 2+ years of experience in customer support, excellent communication skills, and a calm, empathetic mindset.
Enjoy perks like above-market pay, flexible time off, and monthly team fun.
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Remote Customer Experience Specialist — Impact & Retention employer: Divongroup
Divongroup is an exceptional employer that prioritises employee well-being and growth, offering a supportive work culture where your contributions truly matter. As a Remote Customer Experience Specialist, you'll enjoy above-market pay, flexible time off, and engaging team activities that foster camaraderie and collaboration. With a focus on personal development and a commitment to making a positive impact, Divongroup is the perfect place for those looking to thrive in a meaningful role.
