Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Book travel for Not-for-Profit clients and provide expert visa advice.
- Company: Join a fast-growing, inclusive Travel Management Company with global reach.
- Benefits: Earn up to £34k plus bonuses, enjoy 31.5 days holiday, and flexible working options.
- Why this job: Combine your passion for travel with meaningful work supporting charities and academic institutions.
- Qualifications: Experience in business travel consulting and excellent communication skills required.
- Other info: Work from home with opportunities for career growth and a supportive team culture.
The predicted salary is between 24000 - 34000 £ per year.
Overview
Business Travel Consultant (Out of Hours) role at Diversity Travel. This position is an evening/out-of-hours role with a 4 on / 4 off shift pattern (9pm–7am) and may include midweek and weekend shifts. It is a home-based role (UK) serving Not-for-Profit, Academic and Charity clients, booking flights, hotels and car hire, and providing visa travel advice.
We are a fast-growing Travel Management Company with offices in the UK, Europe, USA and South Africa. We are proud, passionate and mindful in our work, guided by our Company Values and a commitment to supporting the Charity and Not-for-Profit sectors.
Responsibilities
- Provide excellent service to Not-for-Profit, Academic and Charity clients by booking flights, hotels and car hire, and advising on travel visas.
- Handle high volumes of email and phone requests; process complex travel bookings efficiently.
- Utilize reservations and fare knowledge gained within a TMC environment to meet individual and team targets.
Working pattern and location
- Evenings / Out of Hours: 9pm to 7am, 4 on / 4 off shift, with a 1-hour break.
- Additional midweek and weekend shifts may apply; average ~34.25 hours per week, with times between 7am–9pm where flexible.
- Home-based (UK) role with potential for a combination of office and home working.
Job Requirements
- A passion for travel with energy and self-motivation.
- Excellent written and verbal communication skills; confident dealing with clients by phone and email.
- Experience handling high volumes of email and call requests and processing complex travel bookings.
- Previous experience as a Business Travel Consultant.
- Good CRS knowledge; Galileo preferred.
- Ability to achieve individual and team targets.
Benefits
- Base salary up to £34k (dependent on experience), plus OTE up to £4k.
- 31.5 days holiday (including bank holidays), rising to 32.5 days after 1 year of service.
- Option to buy or sell additional annual leave.
- Opportunity for a combination of office and home working.
- Employee Assistance Program, discounted staff travel, pension, life assurance, season ticket loan, and Cycle to Work Scheme.
Equality and inclusion
We are an inclusive, equal opportunities employer. We celebrate diversity and value difference, and we treat everyone with dignity and respect regardless of background.
Company values
PASSIONATE – We’re driven to help make the world a better place, creating dynamic partnerships with our customers and an environment for our people to thrive.
BOLD – We embrace innovation and challenge the status quo to deliver outstanding results.
MINDFUL – We prioritise sustainability, ethical practices, and responsible travel, ensuring that our service leaves a positive and lasting impression.
About the role and application
Referrals increase your chances of interviewing at Diversity Travel. Please visit our company LinkedIn page to learn more about us.
We are an inclusive employer and support flexible working where feasible, in alignment with role requirements and the business.
#J-18808-Ljbffr
Travel Consultant (Out of Hours) employer: Diversity Travel
Contact Detail:
Diversity Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant (Out of Hours)
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who have experience with Not-for-Profit and Academic sectors. A friendly chat can lead to valuable insights or even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your CRS knowledge, especially Galileo. We want you to feel confident discussing your experience with complex bookings and how you handle high volumes of requests.
✨Tip Number 3
Show your passion for travel during interviews! Share personal experiences that highlight your enthusiasm and understanding of the unique needs of charity and academic clients. It’s all about connecting with their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Travel Consultant (Out of Hours)
Some tips for your application 🫡
Show Your Passion for Travel: Let us know why you love travel! Share your experiences and how they relate to the role. We want to see that energy and motivation shine through in your application.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Highlight your experience with Not-for-Profit, Academic, and Charity clients, as well as your ability to handle high volumes of requests.
Demonstrate Your Communication Skills: Since you'll be dealing with clients via email and phone, showcase your excellent written and verbal communication skills. Use clear and concise language in your application to reflect this.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Diversity Travel
✨Know Your Travel Stuff
Brush up on your knowledge of travel booking systems, especially Galileo if you can. Familiarise yourself with common travel routes and visa requirements for Not-for-Profit and Academic clients. This will show that you're not just passionate about travel but also well-informed.
✨Show Off Your Communication Skills
Since you'll be dealing with clients over the phone and via email, practice clear and concise communication. Prepare examples of how you've handled high volumes of requests in the past, and be ready to demonstrate your ability to stay calm under pressure.
✨Embrace the Out-of-Hours Challenge
This role requires working late nights and weekends, so be prepared to discuss your flexibility and motivation for this schedule. Share any previous experience you have with out-of-hours work and how you manage your time effectively during those shifts.
✨Align with Company Values
Diversity Travel values passion, boldness, and mindfulness. Think about how your personal values align with theirs and prepare to share specific examples from your past experiences that reflect these qualities. This will help you stand out as a candidate who truly fits their culture.
