At a Glance
- Tasks: Lead a new team to provide expert support for over 25,000 homeowners.
- Company: Peabody, a forward-thinking organisation dedicated to homeownership.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a dynamic team focused on continuous improvement and resident satisfaction.
- Why this job: Shape the future of homeownership support and make a real difference.
- Qualifications: Leadership experience and a passion for customer service.
The predicted salary is between 60000 - 80000 £ per year.
Peabody is seeking a Head of Homeownership Support Hub to lead a newly created team and set the vision, culture and standards across 25,000+ homeowners.
You will build and shape a hybrid team of 17, delivering expert frontline advice across phone, email and webform.
You’ll drive continuous improvement, own resident satisfaction, and collaborate with homeownership groups and senior leaders to shape strategy and service design.
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Head of Homeownership Support Hub — Lead, Build & Elevate Service in London employer: Diversity Jobsite
Leonard Cheshire is an exceptional employer that prioritises social impact while fostering a collaborative and inclusive work culture. Employees benefit from professional growth opportunities, a commitment to diversity, and the chance to make a meaningful difference in the lives of disabled individuals. Located in a supportive environment, this role offers the unique advantage of leading financial strategy in an organisation dedicated to positive change.
