At a Glance
- Tasks: Support the Operations Manager in various administrative and operational activities.
- Company: Join a diverse school community that values every individual's unique contributions.
- Benefits: Part-time role with competitive salary and flexible working hours.
- Other info: Great opportunity for career growth and to work collaboratively with a supportive team.
- Why this job: Make a real difference in a vibrant educational environment while developing your skills.
- Qualifications: 5 GCSEs including English, strong IT and communication skills required.
The predicted salary is between 27319 - 31236 £ per year.
As Operations Support Officer you will work with the Operations Manager and wider Operations team in the School to support the smooth running of a range of operational activities including health and safety, staff recruitment and induction, estates and facilities management, workload planning and a range of administrative support responsibilities.
Main duties and responsibilities
- Support the Operations Manager and the HoS Executive Assistant as required with the coordination and administration of School processes related to HR and Finance (including but not limited to resources, contract extensions, eligibility to work checks, monitoring of fixed term contract expiry, casual worker registration, workload planning, booking travel and goods receipting).
- Act as a point of contact for estates and facilities management issues, including reporting of faults and issues with the building, arranging capital works and ordering furniture.
- Lead the organisation of School wide events and activities involving staff, students and visitors.
- Maintain school level information and records including webpages and handbooks.
- Service School committee and staff meetings and diary management for SET members as required.
- Provide administrative support to the research ethics process for academic staff as required.
- Provide support to senior staff to ensure the School complies with requirements relating to Health and Safety, Information management and security, etc including checking training records, sending reminders, generating reports and disseminating information.
- Under the direction of the Operations Manager, work to introduce new procedures and review and enhance existing procedures.
- Undertake other activities as required to ensure that all administrative activities within the department are carried out in a timely and efficient manner, providing cover for colleagues in the administrative team.
- Carry out other duties commensurate with the grade and remit of the post.
Person Specification
Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.
Essential Qualifications
- 5 or more GCSEs grades A-C including English (Essential)
- Excellent IT literacy, including practical experience in the use of Microsoft Office and/or Google software (Essential)
- Excellent communication skills, both written and verbal with the ability to communicate effectively with a wide variety of people (Essential)
- Excellent customer service skills, with experience of responding efficiently and effectively to phone and email enquiries (Essential)
- Excellent organisation and time management skills (Essential)
- Ability to work independently, addressing issues as they arise, involving senior colleagues as appropriate (Essential)
- Excellent team working skills, with the ability to work collaboratively and cooperatively with colleagues across the organisation (Essential)
- Ability to adapt to rapidly changing demands, be able to prioritise and to work flexibly (Essential)
- Be able to exercise confidentiality, tact and discretion (Essential)
- Administrative experience within an office environment (Essential)
- Ability to develop creative approaches to problem solving (Essential)
Further Information
- Grade: 5
- Salary: £27,319 - £31,236 pro rata
- Work arrangement: Part-time, 28 hours per week
- Line manager: School Executive Assistant
- Direct reports: Operations Support Assistant
- Application email: d.w.markham@sheffield.ac.uk
Operations Support Officer in Sheffield employer: Diversity Dashboard
As an Operations Support Officer at our institution, you will be part of a vibrant and inclusive community that values diversity and fosters a culture of respect and belonging. We offer a supportive work environment with opportunities for professional growth, competitive salary, and the chance to contribute to meaningful operational activities that enhance the educational experience. Join us in Sheffield, where your skills will be valued, and your contributions will make a real difference in the lives of students and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Officer in Sheffield
✨Tip Number 1
Network like a pro! Reach out to current employees in the organisation or similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the school’s values and recent projects. Tailor your answers to show how your skills align with their mission and how you can contribute to their operational success.
✨Tip Number 3
Practice common interview questions, especially those related to teamwork and problem-solving. We all know that being able to communicate effectively is key, so get comfortable sharing your experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Operations Support Officer in Sheffield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application statement to highlight how your skills and experiences align with the role of Operations Support Officer. Refer directly to the job description and person specification to show us you understand what we're looking for.
Show Off Your Communication Skills:Since excellent communication is key for this role, use your application to demonstrate your written communication skills. Keep it clear, concise, and professional, but don’t be afraid to let your personality shine through!
Highlight Your Organisational Skills:We want to see how you manage your time and tasks effectively. Share examples from your past experiences where you've successfully juggled multiple responsibilities or improved processes. This will show us you're ready for the fast-paced environment here.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Diversity Dashboard
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Operations Support Officer role. Familiarise yourself with the key responsibilities like health and safety, staff recruitment, and administrative support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is essential for this role, prepare examples of how you've effectively communicated with diverse groups in previous jobs. Whether it's handling enquiries or coordinating events, having specific instances ready will demonstrate your capability to connect with various stakeholders.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. Think of situations where you've successfully juggled multiple responsibilities or improved processes. This will highlight your organisational skills, which are crucial for supporting the Operations Manager and ensuring smooth operations.
✨Emphasise Teamwork and Flexibility
The ability to work collaboratively is key in this role. Prepare to share experiences where you've worked as part of a team or adapted to changing demands. This will show that you can contribute positively to the school’s diverse community and handle the dynamic nature of the job.
