The University of Sheffield is a remarkable place to work, offering excellent benefits and hybrid work opportunities. The Service Desk Analyst role focuses on first-line IT support for students and staff, handling queries across phone, chat, Self Service, and in-person help, with a strong emphasis on customer service and accurate record-keeping.
You will document interactions, resolve issues or escalate to specialist teams, contribute to knowledge bases, and help maintain a high standard of
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IT Support Specialist β First-Line Desk in Sheffield employer: Diversity Dashboard
As a Facilities Assistant with the City of Edinburgh Council, you will enjoy secure and flexible employment in a supportive environment that values your contributions. With opportunities for training and development, you can grow your career while making a positive impact on your community by maintaining essential buildings. The council promotes a diverse and inclusive workforce, ensuring that all employees feel respected and valued.