At a Glance
- Tasks: Support students' welfare and manage safeguarding cases in a dynamic team environment.
- Company: Join a leading university committed to student safety and well-being.
- Benefits: Enjoy 38+ days of leave, flexible working, and a generous pension scheme.
- Other info: Be part of a supportive community with family-friendly policies and mentoring opportunities.
- Why this job: Make a real difference in students' lives while developing your professional skills.
- Qualifications: Experience in student welfare and excellent communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
The Safeguarding and Welfare team is responsible for safeguarding, Prevent, management of the Report and Support system, oversight of student cases, and procedures relating to sexual violence and harassment. The Safeguarding and Welfare Officers support the team with a caseload of safeguarding and welfare cases, liaise with staff and students, and assist managers and section leads with process management.
Responsibilities
- Manage a caseload, referring staff and students to relevant processes and policies and meeting with students to discuss support needs.
- Undertake the duties of a Sexual Violence Support Officer (SVSO) supporting students who have experienced sexual violence or harassment.
- Support the Section Lead, Safeguarding and Welfare and the Safeguarding and Welfare Managers with case management as directed.
- Work with the team administrator to triage information and cases effectively.
- Prepare agendas and write minutes for meetings.
- Lead the capture of feedback and data to support service reporting.
- Create and maintain information relating to the Safeguarding and Welfare team.
- Provide support for complex cases and events, including assistance to students in the event of a death or critical incident.
- Support administration of key training for staff and students, such as consent training.
- Liaise with other departments to ensure support for students through services such as Student Mental Health, Counselling, Residence Life and Disability Support Services.
- Ensure accurate record keeping and proper storage of information.
- Support the team’s delivery in creation of materials and processes, and provide finance and recruitment support when needed.
- Adapt duties to meet the changing needs of the team, demonstrating a flexible approach.
Professional Responsibilities
- Conduct yourself in line with the Professional staff code of conduct, demonstrating commitment to professional behaviours.
- Make ethical decisions and embed the University sustainability strategy into your working activities wherever possible.
- Perform any other duties commensurate with the grade of the post.
Person Specification
- Experience in working in an environment supporting the welfare of students or young people – Essential (Application/interview)
- Experience in handling sensitive information and situations, managing responses in difficult circumstances – Essential (Application/interview)
- Knowledge and understanding of current issues and context within Higher Education – Essential (Application/interview)
- Experience of triaging information and delivering a high level of customer service – Essential (Application/interview)
- Excellent communication skills, both written and verbal – Essential (Application/interview)
- Experience of preparing agendas and minutes – Essential (Application/interview)
- Excellent attention to detail and ability to demonstrate a high standard of professional administration – Essential (Application/interview)
- Confident and professional manner, acting with discretion and diplomacy – Essential (Application/interview)
- Awareness and understanding of Safeguarding, Prevent and related regulation, legislation, and policies – Essential (Application/interview)
- Ability to interpret information and decide when to take initiative or refer to other colleagues – Essential (Application/interview)
- Awareness of managing or assessing risk – Essential (Application/interview)
Benefits
- Minimum of 38 days annual leave (including public holidays and closure days), with the option to purchase additional days.
- Flexible working arrangements, including hybrid working for some roles.
- Generous pension scheme.
- Wide range of discounts and rewards on shopping, dining, and travel.
- Access to staff networks, learning, and mentoring schemes.
- Family‑friendly policies, including paid time off for parenting and caring emergencies, menopause support, and fertility treatment support.
Equality Statement
We are a Disability Confident Leader.
Safeguarding and Welfare Officer employer: Diversity Dashboard
As a Safeguarding and Welfare Officer, you will join a supportive and dynamic team dedicated to the welfare of students in a vibrant higher education environment. Our commitment to employee well-being is reflected in our generous benefits package, including a minimum of 38 days annual leave, flexible working arrangements, and access to professional development opportunities. We foster a culture of inclusivity and support, ensuring that every team member can thrive while making a meaningful impact on the lives of students.
StudySmarter Expert Advice🤫
We think this is how you could land Safeguarding and Welfare Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees in safeguarding roles. They can give you the inside scoop on what it’s really like and might even refer you for the job.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of safeguarding policies and current issues in higher education. We want to see that you’re not just passionate but also informed!
✨Tip Number 3
Showcase your communication skills during the interview. Practice explaining complex topics clearly and concisely, as this is key in supporting students and liaising with staff.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their applications.
We think you need these skills to ace Safeguarding and Welfare Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in safeguarding and welfare. Use specific examples that relate to the job description, showing us how you meet the essential criteria.
Showcase Your Communication Skills:Since excellent communication is key for this role, ensure your written application reflects this. Keep it clear, concise, and professional, while also letting your personality shine through!
Highlight Relevant Experience:Don’t forget to mention any previous roles or experiences that involved handling sensitive information or supporting students. We want to see how your background aligns with our needs!
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and keep track of all submissions!
How to prepare for a job interview at Diversity Dashboard
✨Know Your Stuff
Make sure you’re well-versed in safeguarding policies and current issues in higher education. Brush up on the relevant legislation and be ready to discuss how these impact student welfare. This shows you’re not just interested in the role, but that you understand its importance.
✨Showcase Your Experience
Prepare specific examples from your past work where you’ve supported students or handled sensitive situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your experience effectively and make a lasting impression.
✨Communication is Key
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your verbal and written communication skills, especially when discussing complex topics.
✨Be Ready for Scenarios
Expect scenario-based questions where you’ll need to demonstrate your decision-making skills in difficult situations. Think about how you would handle various safeguarding scenarios and be prepared to explain your thought process. This will show your ability to think on your feet and act professionally under pressure.
