At a Glance
- Tasks: Lead internal communications and engage staff in a dynamic university environment.
- Company: Join the University of Sheffield, a world-class institution with a diverse community.
- Benefits: Enjoy 41+ days of annual leave, flexible working, and generous discounts.
- Other info: Be part of a supportive culture that values diversity and personal development.
- Why this job: Make a real impact on employee engagement and communication strategies.
- Qualifications: Degree level education and experience in internal communications required.
The predicted salary is between 38784 - 51753 € per year.
The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university. We offer a fantastic range of benefits including a highly competitive annual leave entitlement, a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more.
As Internal Communications Manager you will join the central communications team in the Marketing, Admissions, Recruitment and Communications department. Our perfect candidate cares deeply about internal communication and employee engagement. You know how to use your significant experience to build an informed, connected, and purposeful workplace. You will report to the Head of Internal Communications and manage an Internal Communications Officer.
Main duties and responsibilities:
- Support the Head of Internal Communications to develop and deliver internal communication strategy, translating strategic priorities into clear operational plans and campaigns.
- Support the Head of Internal Communications to build a high performing team with an inclusive and collaborative culture.
- Line manage and develop an Internal Communications Officer, providing guidance, coaching and performance management.
- Manage the development and delivery of internal communication and engagement campaigns, projects, leadership briefings and events.
- Lead and contribute to communications for institutional change programmes, reputational issues, and complex projects affecting staff.
- Lead and deliver communications for key equality, diversity, inclusion (EDI) and wellbeing campaigns and initiatives.
- Oversee the day-to-day planning, coordination and delivery of internal communications across multiple channels.
- Produce and develop content for a wide range of stakeholders and channels.
- Provide expert advice and practical support to colleagues across the University on effective internal communication and engagement.
- Use insight, analytics and staff feedback to inform communications planning, evaluate impact, and continuously improve engagement.
- Stay informed about developments in the higher education sector, internal communication and employee engagement trends and best practice.
- Carry out other duties, commensurate with the grade and remit of the post.
Person Specification:
- Educated to degree level.
- Significant experience of planning, managing and delivering a broad range of complex organisation-wide internal communications and employee engagement initiatives.
- In-depth understanding of internal communication and staff engagement theory, approaches, trends and best practice.
- Excellent judgement and ability to identify potential controversial or reputational issues.
- Able to engage internal audiences with quality writing across a range of channels.
- Excellent interpersonal skills, with the ability to create impact and influence at all levels.
- Able to meet tight deadlines and prioritise a demanding workload.
- A strong team player, committed to collective success.
- Experience of developing accessible and inclusive communications.
- Experience of managing or contributing to crisis and incident communications.
- Excellent knowledge of higher education and the challenges and opportunities in the sector.
Further Information:
- Grade: 7
- Salary: £38,784.00 - £51,753.00
- Work arrangement: Full-time
- Line manager: Head of Internal Communications
- Direct reports: Internal Communications Officer
Closing Date: 01/06/2026
We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society.
Internal Communications Manager employer: Diversity Dashboard
The University of Sheffield is an exceptional employer that prioritises the wellbeing and development of its staff, offering a competitive benefits package including generous annual leave, flexible working arrangements, and a strong commitment to employee growth. With a vibrant and inclusive work culture, employees are encouraged to engage in various staff networks and initiatives that foster collaboration and support, making it a truly rewarding place to work for those passionate about internal communications and employee engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at the University of Sheffield on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the university's recent internal communication initiatives. Show us that you’re not just interested in the role, but also in how you can contribute to our mission and values.
✨Tip Number 3
Practice your storytelling skills! Be ready to share examples of how you've successfully engaged teams in the past. We love hearing about real experiences that demonstrate your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team.
We think you need these skills to ace Internal Communications Manager
Some tips for your application 🫡
Know Your Audience:Before you start writing, think about who will be reading your application. Tailor your language and examples to resonate with the values and culture of the University of Sheffield. Show us that you understand what makes this place special!
Be Clear and Concise:We love a good story, but keep it relevant! Make sure your application is straightforward and to the point. Highlight your experience in internal communications and employee engagement without waffling on. Clarity is key!
Showcase Your Skills:Don’t just list your qualifications; demonstrate how your skills align with the role. Use specific examples from your past experiences that showcase your ability to manage complex communications and engage diverse audiences.
Proofread Like a Pro:Typos and errors can distract from your message. Take the time to proofread your application thoroughly. Better yet, ask a friend to read it over too. We want to see your best work, so let’s make sure it shines!
How to prepare for a job interview at Diversity Dashboard
✨Know Your Stuff
Before the interview, dive deep into the University of Sheffield's internal communication strategies and recent initiatives. Familiarise yourself with their values and how they engage with staff. This will help you tailor your responses and show that you're genuinely interested in contributing to their mission.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed internal communications or employee engagement projects. Highlight your ability to handle complex situations, especially around crisis communications, as this is crucial for the role.
✨Engage with EDI
Since the role emphasises equality, diversity, and inclusion, be ready to discuss how you've implemented inclusive communication strategies in your previous positions. Share insights on how you can contribute to creating a supportive culture at the university.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking insightful questions about the team dynamics, current challenges in internal communications, or future projects. This shows your enthusiasm and helps you gauge if the university is the right fit for you.
