Flexible Quality Assurance & Improvement Lead - Social Care

Flexible Quality Assurance & Improvement Lead - Social Care

Full-Time 47639 - 56392 £ / year (est.) No working from home possible
Diversity Dashboard

At a Glance

  • Tasks: Ensure high standards in Social Work and drive improvements in service delivery.
  • Company: Join a supportive team dedicated to quality assurance in social care.
  • Benefits: Competitive salary, flexible working, and career development opportunities.
  • Other info: Diverse and inclusive workplace encouraging applications from all backgrounds.
  • Why this job: Make a real difference in the lives of individuals and families.
  • Qualifications: Detail-oriented with a passion for compliance and best practices.

The predicted salary is between 47639 - 56392 £ per year.

Are you passionate about delivering the highest standards in Social Work and Social Care? Do you thrive on ensuring compliance, driving improvements and championing best practice? If so, we have an exciting opportunity for you. We are looking for a motivated, enthusiastic and detail-oriented Quality Assurance Officer to join a small team that provides quality assurance and improvement support to managers in Children's Services, Justice Services and the Health and Social Care Partnership.

The postholder will ensure services are meeting regulatory/practice standards and legal requirements. Driving improvement in service delivery and care quality is also a key function of the team. The Quality Assurance Officer will audit case records, analyse performance data and evaluate the effectiveness of interventions.

Why Join Us?

  • Make a Difference - your work will directly improve services for individuals and families.
  • Supportive and Inclusive Team - work in a collaborative and professional environment with like-minded colleagues.
  • Career Development - gain valuable experience in quality assurance, governance and compliance.

This position is subject to Standard Disclosure check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.

As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We're interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page.

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working.

Flexible Quality Assurance & Improvement Lead - Social Care employer: Diversity Dashboard

Join the City of Edinburgh Council as a Quality Assurance Officer and be part of a supportive and inclusive team dedicated to improving social care services for individuals and families. With a strong focus on career development, you will gain valuable experience in quality assurance while working collaboratively with like-minded colleagues in a professional environment. Enjoy the benefits of flexible working arrangements and a commitment to diversity, ensuring that every employee feels valued and empowered to contribute their best.

Diversity Dashboard

Contact Details:

Diversity Dashboard Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Flexible Quality Assurance & Improvement Lead - Social Care

Tip Number 1

Network like a pro! Reach out to people in the social care sector, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

Tip Number 2

Prepare for interviews by researching the organisation's values and behaviours. Make sure you can demonstrate how your experience aligns with their commitment to respect, integrity, and flexibility. This will show them you're not just a fit on paper but also in culture.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating your passion for quality assurance and improvement in social care.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team and making a difference in social work and care.

We think you need these skills to ace Flexible Quality Assurance & Improvement Lead - Social Care

Quality Assurance
Compliance Monitoring
Performance Data Analysis
Auditing Skills
Service Improvement
Regulatory Knowledge
Intervention Evaluation

Some tips for your application 🫡

Show Your Passion:Make sure to express your enthusiasm for social work and care in your application. We want to see that you genuinely care about delivering high standards and improving services for individuals and families.

Highlight Relevant Experience:When detailing your experience, focus on roles where you've ensured compliance or driven improvements. We love seeing how your past work aligns with the responsibilities of the Quality Assurance Officer role.

Be Detail-Oriented:Since this role involves auditing and analysing data, it’s crucial to showcase your attention to detail. Use specific examples in your application to demonstrate how you've successfully managed similar tasks before.

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and can consider you for this exciting opportunity!

How to prepare for a job interview at Diversity Dashboard

Know Your Stuff

Make sure you understand the key responsibilities of a Quality Assurance Officer. Familiarise yourself with regulatory standards and best practices in social care. This will help you answer questions confidently and demonstrate your passion for delivering high-quality services.

Showcase Your Analytical Skills

Be prepared to discuss how you've used data analysis in previous roles. Think of specific examples where you've audited case records or evaluated interventions. This will show that you can drive improvements in service delivery effectively.

Emphasise Teamwork and Collaboration

Since you'll be working in a small team, highlight your experience in collaborative environments. Share examples of how you've worked with colleagues to achieve common goals, especially in quality assurance and compliance settings.

Align with Their Values

Familiarise yourself with the organisation's behaviours of Respect, Integrity, and Flexibility. Prepare to discuss how you embody these values in your work. This will demonstrate that you're not just a fit for the role, but also for the organisational culture.