At a Glance
- Tasks: Support residents in temporary accommodation and manage housing benefits effectively.
- Company: The City of Edinburgh Council, committed to diversity and inclusion.
- Benefits: Competitive salary, flexible working options, and a supportive work environment.
- Other info: Join a diverse team dedicated to creating a positive impact in the community.
- Why this job: Make a real difference in people's lives while developing your career in social housing.
- Qualifications: Experience in social housing and a passion for customer service.
The predicted salary is between 34452 - 40501 £ per year.
An exciting opportunity has arisen for a Revenue Collection Housing Officer position in The City of Edinburgh Council's Temporary Accommodation Service. You will be a housing professional with significant experience of working in a social housing role in a housing association, council or similar organisation. With an excellent knowledge of social housing, property management and homelessness, coupled with a passion and track record for delivering high quality work within a limited timescale.
You will put your customers first, respect and understand their concerns and needs when delivering services to them and inspire confidence and respect in your customers for you and the service you work for. You will be sensitive and responsive to the needs of all your customers, many of whom may experience significant challenges in their lives.
This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.
We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.
As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We're interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
You can find out more on Our Behaviours web page.
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working.
Housing Officer - Temporary Accommodation - Housing Benefit in Edinburgh employer: Diversity Dashboard
As a Facilities Assistant with the City of Edinburgh Council, you will enjoy secure and flexible employment in a supportive environment that values your contributions. With opportunities for training and development, you can grow your career while making a positive impact on your community by maintaining essential buildings. The council promotes a diverse and inclusive workforce, ensuring that all employees feel respected and valued.
