Fort Social Work Centre is seeking a Complaints Triage Officer to be the first point of contact for Children’s Social Work and Education complaints and enquiries. You will triage, investigate and respond within statutory timescales, working closely with colleagues across Edinburgh to ensure learning from feedback informs improvements to services.
The role requires professional judgement and strong analytical skills, with the ability to build positive relationships with managers, practitioners
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Children's Services Complaints Triage Lead employer: Diversity Dashboard
As a Facilities Assistant with the City of Edinburgh Council, you will enjoy secure and flexible employment in a supportive environment that values your contributions. With opportunities for training and development, you can grow your career while making a positive impact on your community by maintaining essential buildings. The council promotes a diverse and inclusive workforce, ensuring that all employees feel respected and valued.
