At a Glance
- Tasks: Lead housing projects and support tenants in Edinburgh's mixed-tenure housing service.
- Company: Join a forward-thinking council dedicated to community regeneration.
- Benefits: Competitive salary, flexible working options, and commitment to diversity.
- Other info: Inclusive workplace that values diverse backgrounds and perspectives.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Strong communication skills and experience in case management or customer service.
The predicted salary is between 40501 - 47639 £ per year.
This role is a 12‑month contract within the Area Based Regeneration & Shared Repairs service. The successful candidate will support the development and implementation of a mixed‑tenure housing service for Edinburgh.
Responsibilities
- Lead contact with private owners and tenants during single building assessments and, where required, cladding remediation works under the Housing (Cladding Remediation) (Scotland) Act.
- Produce and distribute communications and newsletters to keep owners and tenants informed throughout each stage of the process.
- Assist in securing private owner agreement and delivering common‑repairs projects to enable investment in mixed‑tenure blocks where the Council holds a co‑owner/landlord interest.
- Support the surveying team in delivering large‑scale housing investment and common‑repairs projects.
Qualifications & Experience
- Excellent written and verbal communication skills.
- Experience in case management, customer service, IT systems operation and administration.
- Strategic thinking and ability to work with stakeholders to develop innovative approaches to investment in mixed‑tenure blocks.
- Commitment to delivering large‑scale housing investment programmes.
Diversity & Inclusion
We are committed to a diverse and inclusive workforce. We particularly encourage applications from women for senior roles, people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care‑experienced people, carers and LGBT+ people across all levels of the organisation. Disabled and care‑experienced applicants who meet the minimum job criteria will be guaranteed an interview.
As part of our recruitment process, we will assess how you would bring our behaviours of Respect, Integrity and Flexibility into your ways of working. Happy to discuss flexible working arrangements.
Case Officer - Waverley Court employer: Diversity Dashboard
At Waverley Court, we pride ourselves on being an exceptional employer that values diversity and inclusion, offering a supportive work culture where every voice is heard. Our commitment to employee growth is evident through opportunities for professional development and the chance to make a meaningful impact in the community by leading innovative housing projects in Edinburgh. With competitive salaries and flexible working arrangements, we ensure our team members feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Case Officer - Waverley Court
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Case Officer - Waverley Court
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Diversity Dashboard
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Diversity Dashboard.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Diversity Dashboard that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
