City of Edinburgh Council is seeking an Advice and Complaint Lead to oversee professional and management support for handling all adult social work complaints and enquiries in Edinburgh. You will ensure investigations meet statutory timescales and service standards.
The role is based at Waverley Court with a 36-hour per week schedule, offering a clear career path within the Advice and Complaints Service and opportunities for flexible working where possible.
#J-18808-LjbffrAdult Social Care Complaints Lead employer: Diversity Dashboard
Diversity Dashboard is an exceptional employer that prioritises inclusivity and professional growth, making it an ideal place for those passionate about tackling inequality and poverty. With a flexible working environment in the vibrant city of Edinburgh, employees benefit from a supportive work culture that encourages collaboration and continuous learning, ensuring that every team member can thrive in their role while making a meaningful impact in the community.
