Data Executive in Brighton

We’re looking for a detail-driven Data Executive to join our Technology Services team in Brighton. This is a hands‑on role at the heart of our data operations . Y ou’ll be keeping our Salesforce CRM (Customer Relationship Management) system updated , supporting colleagues across the business, and working to maint ain and improve the systems that support our events portfolio. If you like solving problems, care about clean data, and enjoy being the person who makes things work, you’ll fit right in.

We’rea Brighton-based events company, part of the global Diversified Communications group;connecting,educating,and strengthening business communities through market-leading trade shows, industry awards, digitalproducts,and publications.

We organise 20 in-person trade events and 4 industry awards across a range of sectors, creating the kind of valuable business connections that help companies grow. With a team ofover100 people,we’relarge enough to offer variety and structure, but small enough that individuals make a real difference.

We’vewontheENAwardsEmployer of the Year two years running (2025 and 2026) not because we tick boxes, but because we genuinely invest in our people. Flexible working, a collaborative culture, and a leadership team that listens are thingswe’reproud of, not just things we say.

THE ROLE

Reporting to our Senior CRM & Data Analyst, your work will span a range of CRM and data activity: keeping the database clean and well‑documented, supporting colleagues with imports, exports, and reporting, contributing to system development projects, and troubleshooting day‑to‑day issues.

Data Management & Quality

• Monitoring the Salesforcesystemandconductingregular data cleansing in line with data protection requirements
• Managing customer requests for personal data, opt‑outs, and deletions
• Keeping page layouts currentand user‑friendly
• Writing new, andmaintainingexistingdatabase documentation

Supporting the Team

• Onboarding and offboarding users,setting up profiles, access levels, and system access
• Training new starters onsystems, case raising, and sales contracts
• Building reports and extracting data for business and analytical purposes
• Acting as a go‑to contact for Salesforce troubleshooting and user support
• Creating guides for new tasks and saving them to SharePoint

Projects & Development

• Collaboratingwith third‑party developers to supervise new CRM features and implementations
• Testing developer work in sandboxes to catch errors before go‑live
• Facilitating the launch of event registration forms and ensuring data is captured correctly
• Creating events, reports, and dashboards within the CRM

Data Import/Export & Connectors

• Importing registrations and exhibitor data, mapping fields correctly and testing in sandboxes
• Monitoring CRM storage thresholds and looking for ways to improve data entry processes
• Administering connected tools including PandaDocfor document sending,OwnBackupfor data backup, andCloudingofor duplication monitoring
• Translating technical language into plain English for less technical colleagues
• Keeping staff informed of system changes, issues, and resolutions
• Contributing toSalesforcesuper‑user meetings and staff‑wide newsletters on process updates

YOUR PROFILE

• Educated to A‑level standard or equivalent, or with relevant work experience in a data, administrative, or technology‑related role
• Comfortable working with a CRM system (Salesforce experience is a bonus, but not essential)
• Confidentusing Excel for data manipulation, including formulas and filteringand ideally familiar with Power BI
• Someone who cares about data accuracy and has a strong eye for detail
• Precise and methodical in their approach, with a habit of double‑checking their work
• A good communicator who can hold their own with developers and explain things clearly to non‑technical colleagues
• Proactive and solutions‑focusedwith the foresight tospot problems before they become incidents
• Organised, reliable, and happy to manage multiple tasks at once
• Naturally curious, and keen to ask questions when something is not clear or does not seem right

ADDITIONAL INFORMATION

• A Brighton city centre office, just a short walk from Brighton station.
• A role with real ownership,you’llbe trusted to manage your own workload and deliver results
• 25 days holiday plus bank holidays,and we close over Christmas and New Year on top of that
• An employer pension contribution of up to 10%,significantly above the statutory minimum
• A discretionary company bonus scheme.When the business does well, everyone shares in that success
• A comprehensive wellbeing package including a cash health plan, EAP(EmployeeAssistanceProgramme), life insurance, critical illness cover, bereavement support, and a contribution towards gym membership or wellbeing app
• Flexible start and finish times, so you can work around your life
• Hybrid working:amixof Brighton office and homeworking,on a35-hourworkingweek
• Cycle to Work scheme and Electric Car Scheme
• Ongoing professional development,in-house training, curated programmes, and dedicated self‑directed learning time
• A paid volunteering day to give back to a cause that matters to you
• Family-friendly policies, including enhanced maternity and paternity leave
• A colleague referralscheme,becausethe best people often know the best people
• Social eventsrangingfrom book clubs and game nights to our annual Star Awards and Christmas party