At a Glance
- Tasks: Lead and inspire a technical team while ensuring exceptional customer service.
- Company: Diversey – A Solenis Company, committed to hygiene and sustainability.
- Benefits: Professional development, leadership growth, and a collaborative work environment.
- Other info: Join an innovative company focused on continuous improvement and resource efficiency.
- Why this job: Shape service excellence and make a real impact in a supportive team.
- Qualifications: Experience in leading technical teams and delivering outstanding customer service.
The predicted salary is between 56700 - 69300 £ per year.
At Diversey – A Solenis Company, we are committed to delivering cutting-edge hygiene, infection prevention, and cleaning solutions that protect and care for people and the planet.
Are you a passionate people leader with a strong technical background and a commitment to delivering exceptional customer service? We're looking for an experienced
TASKI Team Manager to lead, develop, and inspire our engineering team while driving operational excellence and customer satisfaction.
This is an exciting opportunity to play a key role in shaping team performance, developing talent, and ensuring industry-leading technical support for our customers.
About the Role
As the
TASKI Team Manager , you will be responsible for leading and supporting the TASKI engineering team through coaching, training, mentoring, and performance management.
You will ensure the delivery of high-quality technical service to both internal and external customers while driving efficiency, productivity, and service excellence.
Working closely with Technical Customer Service, Planning, and Global Technical Support teams, you will help establish best practices, optimize resources, and achieve key business objectives.
Key Responsibilities
- Leadership & Team Development
- Lead, coach, mentor, and develop the TASKI engineering team.
- Set clear performance standards and foster a culture of service excellence.
- Manage recruitment activities and support onboarding of new team members.
- Identify development opportunities and create growth plans for team members.
- Effectively manage team performance and resolve conflict constructively.
- Operational Excellence
- Align resources to achieve business goals and customer commitments.
- Take ownership of team performance, outcomes, and results.
- Work closely with Planning teams to maximise efficiency and productivity.
- Promote and monitor the use of remote diagnostics and remote fix solutions.
- Source and manage contractors to ensure OTIF (On Time In Full) and quality targets are achieved.
- Technical & Business Management
- Monitor stock levels and reorder points (ROPs) within Amber Park.
- Support the Technical Customer Service Lead with operational and technical activities.
- Liaise with Global Technical Support (GTS) to ensure technical updates, new products, and spare parts information are effectively communicated and trained into the team.
- Analyse KPIs, budgets, and business performance data, implementing action plans to drive continuous improvement.
What We're Looking For
Essential Skills & Experience
✅ Proven experience in leading and developing technical or engineering teams.
✅ Strong focus on delivering exceptional customer service and service excellence.
✅ Excellent problem-solving skills with the ability to proactively identify and implement solutions.
✅ Ability to analyse business performance, manage budgets, and drive operational improvements.
✅ Strong communication and relationship-building skills with the ability to engage effectively with colleagues, customers, and stakeholders at all levels.
✅ Experience managing conflict positively and achieving win-win outcomes.
✅ Ability to work collaboratively across departments and influence teams to achieve common objectives.
Why Join Us?
- Opportunity to lead a high-performing technical team.
- Play a key role in shaping service excellence and customer satisfaction.
- Work within a collaborative and supportive environment.
- Access to professional development and leadership growth opportunities.
- Be part of an organisation committed to innovation, quality, and continuous improvement.
At Diversey, a Solenis Company We are relentlessly pursuing our purpose to go beyond clean to take care of what’s precious.
In today’s world of increasing resource scarcity - including water, energy, materials, and labour - we need to achieve more with less for the well-being of today’s generations and for future generations.
We stand behind every committed leader and employee of our customers, across all levels of the organisation.
We stand with the buyer, the chef, the building service contractor, the food processing manager, the nurse, the doctor, dairy processor, the hotel cleaner, head teacher, the store manager and many more who understand that hygiene and infection prevention are imperative to their business, their customers, their reputation, and the environment.
TASKI Engineering Manager employer: Diversey
Diversey is an excellent employer that fosters a dynamic work culture focused on innovation and collaboration. As a Field Sales Specialist, you'll benefit from hands-on training, a supportive team environment, and opportunities for professional growth while working in the vibrant regions of East London and surrounding areas. With a company van provided for your regional support, you can enjoy the flexibility of fieldwork while making a meaningful impact on customer relationships and sales performance.
StudySmarter Expert Advice🤫
We think this is how you could land TASKI Engineering Manager
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time TASKI Engineering Manager role you’re after at Diversey.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Diversey a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Diversey.
✨Apply Through Company Websites
When you spot a role like TASKI Engineering Manager at Diversey, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace TASKI Engineering Manager
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like TASKI Engineering Manager, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Diversey a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Diversey specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Diversey
✨Brush Up on Core Engineering Principles
Before heading into the interview with Diversey, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Diversey want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
