At a Glance
- Tasks: Install and maintain innovative cleaning and hygiene equipment at customer sites.
- Company: Join Diversey, a leader in cleaning technology with a commitment to sustainability.
- Benefits: Competitive pay, comprehensive benefits, and opportunities for professional growth.
- Other info: Dynamic role with a focus on customer satisfaction and continuous skill development.
- Why this job: Make a real impact by ensuring safe and efficient service for diverse industries.
- Qualifications: 2+ years in electrical or mechanical engineering and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Diversey supports customers across a wide range of industries with innovative cleaning and hygiene technologies, including floor care machines, cleaning tools, and advanced chemical solutions for the Food & Beverage sector. As part of Solenis, we continue a century-long legacy of protecting what matters most: people, resources, and the planet.
As a Field Service Engineer, you will install, maintain and repair Diversey dosing and dispensing equipment as well as TASKI floorcare machines at customer sites. You will deliver exceptional technical service, maximise first-time fix rates, and ensure customers receive a safe, efficient and professional experience every time. This is a field-based role requiring strong technical ability, independence and a commitment to service excellence.
Key Responsibilities- Install, maintain and repair dosing and dispensing equipment and TASKI floorcare machines for Diversey customers.
- Attend customer sites for breakdowns, planned maintenance and installation visits.
- Deliver consistently high levels of customer service to internal and external stakeholders.
- Monitor and maintain van stock levels to support a strong first-time fix rate.
- Minimise equipment downtime by using remote diagnosis and remote fix options where possible.
- Plan daily work efficiently to maximise productivity and meet customer expectations.
- Maintain PPE and ensure a safe working environment for yourself and customers at all times.
- Keep Salesforce updated with job details, parts used, incomplete tasks and follow-up requirements.
- Communicate effectively with the Planning team regarding parts, scheduling and job status.
- Participate fully in all training provided to maintain and develop technical skill levels.
- Minimum 2 years’ experience in electrical or mechanical engineering (e.g., automotive, mobility equipment, forklifts, motorcycles, white goods, boilers, etc.).
- Strong focus on quality, safety and service excellence.
- Ability to work independently and use your own initiative.
- Keen eye for detail and a methodical approach to problem-solving.
- Confident communicator with customers and internal teams.
- Full UK Driving Licence (essential).
- High first-time fix rate supported by strong van stock management.
- Safe, efficient and professional service delivery on every customer visit.
- Accurate and timely updates in Salesforce.
- Positive customer feedback and strong working relationships.
- Continuous improvement in technical capability through training and hands-on experience.
We offer competitive compensation, comprehensive benefits, and numerous opportunities for professional growth and development.
Diversey - Solenis is proud to be an Equal Opportunity Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, and will not be discriminated against because of disability.
Field Engineer: Dosing, Dispensing & Floorcare Expert in Plymouth employer: Diversey
Diversey, as part of Solenis, is an exceptional employer that prioritises employee growth and development while fostering a culture of safety and service excellence. Located in the picturesque Southwest of England, our Field Engineers enjoy competitive compensation, comprehensive benefits, and the opportunity to work independently in a dynamic environment, all while contributing to a century-long legacy of protecting people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer: Dosing, Dispensing & Floorcare Expert in Plymouth
✨Tip Number 1
Get to know the company inside out! Research Diversey and Solenis, their products, and their values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info about job openings or even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to field service roles. Think about how your experience aligns with their needs, especially around technical skills and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Diversey.
We think you need these skills to ace Field Engineer: Dosing, Dispensing & Floorcare Expert in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in electrical or mechanical engineering. We want to see how your skills align with the role of a Field Engineer, so don’t be shy about showcasing your technical abilities and past successes!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Diversey and how you can contribute to our mission of delivering exceptional service. Keep it concise but impactful!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with effective solutions, especially in high-pressure situations!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Diversey
✨Know Your Tech
Brush up on your knowledge of dosing and dispensing equipment as well as TASKI floorcare machines. Be ready to discuss your hands-on experience with similar technologies, as this will show your technical ability and commitment to service excellence.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Highlight your methodical approach and keen eye for detail, as these traits are crucial for minimising equipment downtime and ensuring a high first-time fix rate.
✨Communicate Like a Pro
Practice clear and confident communication. You’ll need to interact with customers and internal teams, so being able to convey information effectively is key. Think about how you can demonstrate your ability to build strong working relationships during the interview.
✨Plan Your Day
Discuss how you would efficiently plan your daily work to maximise productivity. This role requires independence and initiative, so showing that you can manage your time and resources effectively will impress the interviewers.
