At a Glance
- Tasks: Install and maintain innovative cleaning and hygiene equipment at customer sites.
- Company: Join Diversey, a leader in cleaning technology with a commitment to sustainability.
- Benefits: Competitive pay, comprehensive benefits, and opportunities for professional growth.
- Other info: Dynamic role with a focus on customer satisfaction and continuous skill development.
- Why this job: Make a real impact by ensuring safe and efficient service for diverse industries.
- Qualifications: 2+ years in electrical or mechanical engineering and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Diversey supports customers across a wide range of industries with innovative cleaning and hygiene technologies, including floor care machines, cleaning tools, and advanced chemical solutions for the Food & Beverage sector. As part of Solenis, we continue a century-long legacy of protecting what matters most: people, resources, and the planet.
As a Field Service Engineer, you will install, maintain and repair Diversey dosing and dispensing equipment as well as TASKI floorcare machines at customer sites. You will deliver exceptional technical service, maximise first-time fix rates, and ensure customers receive a safe, efficient and professional experience every time. This is a field-based role requiring strong technical ability, independence and a commitment to service excellence.
Key Responsibilities- Install, maintain and repair dosing and dispensing equipment and TASKI floorcare machines for Diversey customers.
- Attend customer sites for breakdowns, planned maintenance and installation visits.
- Deliver consistently high levels of customer service to internal and external stakeholders.
- Monitor and maintain van stock levels to support a strong first-time fix rate.
- Minimise equipment downtime by using remote diagnosis and remote fix options where possible.
- Plan daily work efficiently to maximise productivity and meet customer expectations.
- Maintain PPE and ensure a safe working environment for yourself and customers at all times.
- Keep Salesforce updated with job details, parts used, incomplete tasks and follow-up requirements.
- Communicate effectively with the Planning team regarding parts, scheduling and job status.
- Participate fully in all training provided to maintain and develop technical skill levels.
- Minimum 2 years’ experience in electrical or mechanical engineering (e.g., automotive, mobility equipment, forklifts, motorcycles, white goods, boilers, etc.).
- Strong focus on quality, safety and service excellence.
- Ability to work independently and use your own initiative.
- Keen eye for detail and a methodical approach to problem-solving.
- Confident communicator with customers and internal teams.
- Full UK Driving Licence (essential).
- High first-time fix rate supported by strong van stock management.
- Safe, efficient and professional service delivery on every customer visit.
- Accurate and timely updates in Salesforce.
- Positive customer feedback and strong working relationships.
- Continuous improvement in technical capability through training and hands-on experience.
We offer competitive compensation, comprehensive benefits, and numerous opportunities for professional growth and development.
Diversey - Solenis is proud to be an Equal Opportunity Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, and will not be discriminated against because of disability.
Field Engineer Dosing & Dispensing in Plymouth employer: Diversey
Diversey, as part of Solenis, is an exceptional employer that prioritises employee growth and development while fostering a culture of safety and service excellence. Located in the picturesque Southwest of England, our Field Engineers enjoy competitive compensation, comprehensive benefits, and the opportunity to work independently in a dynamic environment, all while contributing to a century-long legacy of protecting people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer Dosing & Dispensing in Plymouth
✨Tip Number 1
Get to know the company! Research Diversey and Solenis, their products, and their values. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for technical questions! Brush up on your electrical and mechanical engineering knowledge. Be ready to discuss your past experiences and how they relate to the role of Field Engineer at Diversey.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Field Engineer Dosing & Dispensing in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in electrical or mechanical engineering. We want to see how your skills align with the role of a Field Engineer, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Diversey and how you can contribute to our commitment to service excellence. Keep it concise but impactful!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled technical challenges in the past. We love candidates who can think on their feet and come up with effective solutions, especially in high-pressure situations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Diversey
✨Know Your Technical Stuff
Make sure you brush up on your electrical and mechanical engineering knowledge. Be ready to discuss your experience with similar equipment, like automotive or floorcare machines, as this will show you understand the role and can hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you had to diagnose a problem or implement a fix independently. This will demonstrate your methodical approach and ability to work under pressure.
✨Communicate Like a Pro
Since you'll be interacting with customers and internal teams, practice clear and confident communication. You might want to role-play common scenarios with a friend to get comfortable explaining technical concepts in simple terms.
✨Be Ready to Discuss Safety and Service Excellence
Diversey values safety and high-quality service, so come prepared to talk about how you prioritise these in your work. Share specific instances where you ensured a safe working environment or received positive feedback from customers.
