At a Glance
- Tasks: Repair and maintain floorcare machines across the Midlands while delivering top-notch customer service.
- Company: Join Diversey, a Solenis Company, committed to sustainability and hygiene.
- Benefits: Enjoy a fully expensed vehicle, 25 days annual leave, and a solid pension scheme.
- Other info: Flexible working hours and opportunities for personal growth in a dynamic environment.
- Why this job: Make a real impact in a role that combines technical skills with customer interaction.
- Qualifications: Full driving licence and experience in electrical or mechanical repair are essential.
The predicted salary is between 30000 - 42000 € per year.
As a Floorcare Machine Field Engineer, you will be responsible for repairing and maintaining floorcare machines at customer sites across Birmingham and Midlands.
Key Responsibilities
- Attend breakdowns and maintenance visits on customer sites.
- Deliver high levels of customer service to internal and external customers.
- Monitor and maintain van stock levels to ensure a positive first-time fix rate.
- Minimise machine downtime by utilising remote diagnosis and remote fix options.
- Participate in all training provided to ensure skill levels.
- Maintain PPE and ensure a safe working environment.
- Plan efficiently and work in the most productive way.
- Keep salesforce updated and communicate with Planning team for parts, incomplete jobs etc.
Experience, Knowledge & Skills
- Full Driving Licence (Essential).
- Ability to travel across the North of London area.
- A background in electrical or mechanical repair (such as cars, electrical wheelchairs, forklift trucks, motorcycle mechanic, white-goods, boiler repair, etc.) (Essential).
- Focus on quality and service excellence.
- Ability to work independently and on own initiative.
Benefits Package
- Vehicle: Fully expensed company vehicle.
- Uniform/PPE: Full uniform and PPE.
- Tools: Full toolkit.
- Annual Leave: 25 days (Plus bank holidays).
- Pension Scheme: Employee 3% & Employer 5% or Employee 4% & Employer 6%.
- Accident & Life Insurance: 1x annual salary to 4x annual salary (Linked to Employee Pension contribution %).
- Enhanced Maternity and Paternity Pay.
- Cycle to Work Scheme.
- PerkBox: Employee Discount and Wellbeing Platform.
Field Engineer Midlands in Birmingham employer: Diversey
Diversey, a Solenis Company, is an exceptional employer for Field Engineers in the Midlands, offering a supportive work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package including a fully expensed company vehicle, generous annual leave, and a commitment to training, employees are empowered to excel in their roles while contributing to a meaningful mission of sustainability and hygiene. Join us to be part of a team that values quality service and innovation in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer Midlands in Birmingham
✨Tip Number 1
Get to know the company! Research Diversey and their mission. Understanding their values and goals will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for practical assessments! As a Field Engineer, you might face hands-on tests. Brush up on your electrical and mechanical skills, and be ready to demonstrate your problem-solving abilities in real-time scenarios.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role!
We think you need these skills to ace Field Engineer Midlands in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in electrical or mechanical repair. We want to see how your skills match the Field Engineer role, so don’t be shy about showcasing your background!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can deliver top-notch customer service. We love seeing enthusiasm and a personal touch!
Showcase Your Problem-Solving Skills:In your application, mention specific examples where you've successfully diagnosed and fixed issues. We’re looking for candidates who can minimise downtime and keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Diversey
✨Know Your Machines
Make sure you brush up on the specific floorcare machines you'll be working with. Familiarise yourself with their common issues and repair techniques. This will show your technical knowledge and enthusiasm for the role.
✨Customer Service Focus
Since delivering high levels of customer service is key, think of examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations and maintain professionalism.
✨Plan Your Route
As a Field Engineer, you'll need to travel across the Midlands. Before the interview, plan a mock route covering potential customer sites. This demonstrates your organisational skills and ability to manage time effectively.
✨Safety First
Understand the importance of PPE and maintaining a safe working environment. Be prepared to discuss how you ensure safety in your previous roles and any relevant training you've completed. This shows your commitment to workplace safety.
