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- Tasks: Lead user research to create impactful, user-centred designs in a collaborative Agile environment.
- Company: Dynamic consultancy focused on inclusivity and user experience.
- Benefits: Competitive salary, flexible benefits, and relocation support available.
- Why this job: Make a real difference by championing accessibility and influencing design decisions.
- Qualifications: Strong expertise in user research and experience in Agile teams.
- Other info: Join a diverse team committed to inclusion and professional growth.
The predicted salary is between 49000 - 56000 £ per year.
Location: Manchester (with flexibility to travel to client sites across the UK)
Employment Type: Full-time, Permanent
Overview
Our client is seeking an experienced Senior User Researcher to join their growing consultancy team. This role is ideal for professionals passionate about designing services that put users first, applying research insights to complex problems, and influencing decision-making at a senior level.
As a Senior User Researcher, you will work within multi-disciplinary Agile teams, lead research strategies, mentor colleagues, and advise clients on embedding user-centred design. You’ll be a key advocate for accessibility, inclusivity, and research excellence while helping shape services that deliver meaningful impact.
Responsibilities
- Lead user research across projects, using a range of qualitative and quantitative methods.
- Translate research findings into actionable insights that influence service design and delivery.
- Collaborate with designers, product managers, developers, and other specialists in Agile environments.
- Build strong relationships with clients and stakeholders, managing expectations and influencing direction.
- Champion inclusive and accessible design, including researching the needs of users requiring assisted digital solutions.
- Provide leadership through mentoring, line management, and coaching other researchers.
- Contribute to thought leadership, recruitment, events, and business development activities.
Requirements
- Strong expertise in user research methodologies, applied in complex environments.
- Proven ability to lead research within multi-disciplinary Agile teams.
- Experience of championing user-centred design and service design approaches.
- Strong stakeholder management skills, with the ability to manage conflict and deliver difficult messages sensitively.
- Experience in line management, mentoring, or training other researchers.
- Good understanding of accessibility needs, inclusive design, and how to apply these in practice.
- Strong consultancy and leadership skills, with confidence in problem exploration and solution development.
Competitive salary of £57,000 – £64,000.
Contributory pension scheme (employer contribution of 6%).
Critical illness and life assurance cover.
Perkbox access and wellbeing sessions.
Cycle-to-work scheme and electric vehicle salary sacrifice scheme.
Flexible benefits including health cover, dental insurance, additional pension contributions, and extra holidays.
Relocation support of up to £8,000 (subject to conditions).
Opportunities to contribute to blogs, events, and wider industry thought leadership.
Inclusion & Diversity
Our client is committed to building a diverse and inclusive workforce where everyone can thrive. They actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent candidates, and people with disabilities. They are a registered Disability Confident Employer and are committed to providing an accessible recruitment process with reasonable adjustments as required.
Application Process
Interested candidates should apply with a CV and supporting statement outlining their relevant experience and motivation for applying.
User Researcher in Manchester employer: DiverseJobsMatter
Contact Detail:
DiverseJobsMatter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher in Manchester
✨Tip Number 1
Network like a pro! Reach out to professionals in the user research field on LinkedIn or at industry events. Building connections can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your user research projects and insights. This will give potential employers a taste of what you can bring to the table, especially in a consultancy role.
✨Tip Number 3
Prepare for interviews by practising common user researcher questions. Think about how you can demonstrate your experience with Agile teams and your approach to inclusive design. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We have loads of resources to help you land that dream job, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace User Researcher in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the User Researcher role. Highlight your experience with user research methodologies and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to explain why you're passionate about user-centred design and how you can contribute to our team. Be specific about your experiences and how they relate to the responsibilities outlined in the job description.
Showcase Your Collaboration Skills: Since this role involves working in multi-disciplinary Agile teams, make sure to mention your collaboration experiences. We love seeing examples of how you've worked with designers, product managers, and other stakeholders to achieve great results.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at DiverseJobsMatter
✨Know Your Research Methods
Make sure you’re well-versed in various user research methodologies. Be ready to discuss how you've applied these methods in complex environments, as this will show your expertise and ability to lead research effectively.
✨Showcase Your Collaboration Skills
Prepare examples of how you've worked within multi-disciplinary Agile teams. Highlight your experience collaborating with designers, product managers, and developers, as this role requires strong teamwork and communication skills.
✨Demonstrate Stakeholder Management
Think of instances where you've managed client expectations or navigated conflicts. Being able to deliver difficult messages sensitively is crucial, so be prepared to share your strategies for maintaining strong relationships with stakeholders.
✨Champion Inclusivity and Accessibility
Familiarise yourself with the principles of inclusive design and accessibility needs. Be ready to discuss how you've advocated for these aspects in your previous roles, as this will resonate with the company's commitment to diversity and user-centred design.