At a Glance
- Tasks: Conduct user research to enhance digital services and support design decisions.
- Company: Join a forward-thinking organisation committed to user-centred design.
- Benefits: Enjoy flexible working, generous leave, and professional development opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real impact on user experiences in a collaborative environment.
- Qualifications: Experience in user research and strong communication skills required.
The predicted salary is between 40000 - 50000 € per year.
Our client is seeking an Intermediate User Researcher to support the delivery of user-centred digital services across complex transformation programmes within public and private sector environments. This is an excellent opportunity for a research professional with strong user research foundations who is looking to further develop their consultancy, stakeholder engagement, and agile delivery experience within a collaborative multidisciplinary environment. The successful candidate will work alongside designers, product specialists, developers, and delivery teams to generate actionable user insights, improve digital services, and support evidence-based design and business decisions.
Location: Manchester, United Kingdom
Working Pattern: Hybrid and flexible working available
Responsibilities:
- Planning and delivering user research activities to support digital product and service design
- Selecting and applying appropriate qualitative and quantitative research methods across different stages of the service lifecycle
- Supporting teams in developing empathy and understanding of user needs and behaviours
- Conducting usability testing and service evaluation sessions
- Gathering, analysing, and synthesising research findings into clear and actionable insights
- Producing research reports, presentations, and recommendations for stakeholders
- Supporting agile multidisciplinary teams within a user-centred design process
- Using research findings and service metrics to inform service improvements and design decisions
- Facilitating workshops and collaborative sessions with stakeholders and delivery teams
- Contributing to communities of practice and supporting knowledge sharing across research and design teams
- Supporting continuous improvement and user-centred delivery practices
Requirements:
- Experience conducting user research within digital, service design, or agile delivery environments
- Knowledge of qualitative and quantitative research methods
- Strong understanding of user-centred design principles and practices
- Experience working collaboratively within multidisciplinary agile teams
- The ability to communicate research findings clearly and confidently to stakeholders
- Strong stakeholder engagement and presentation skills
- The ability to challenge ideas constructively and explain research-backed recommendations effectively
- Understanding of how user research supports wider organisational and strategic objectives
- Strong analytical thinking and problem-solving capabilities
- A proactive and collaborative approach to teamworking and delivery
- Experience within consultancy, digital transformation, or public sector environments
- Exposure to accessibility, usability testing, or service design activities
- Experience facilitating workshops or stakeholder engagement sessions
- Familiarity with agile methodologies and digital product delivery
Diversity & Inclusion: Our client is committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued, supported, and empowered to thrive. Applications are strongly encouraged from candidates from underrepresented groups and diverse backgrounds. The organisation is committed to providing an accessible recruitment process and reasonable adjustments where required.
Salary & Benefits:
- Contributory pension scheme
- 25 days annual leave plus public holidays
- Flexible benefits package
- Private healthcare and dental options
- Life assurance and critical illness cover
- Volunteer days and charitable contribution options
- Cycle-to-work and electric vehicle salary sacrifice schemes
- Professional development and learning opportunities
- Flexible and hybrid working arrangements
Senior User Experience Designer in Manchester employer: DiverseJobsMatter
Our client is an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee growth and development. With a hybrid working model based in Manchester, employees benefit from flexible arrangements, a comprehensive benefits package, and opportunities to engage in meaningful projects that drive user-centred digital transformation across various sectors. The collaborative environment fosters innovation and empowers team members to contribute their insights, making it a rewarding place for professionals looking to advance their careers in user experience design.
StudySmarter Expert Advice🤫
We think this is how you could land Senior User Experience Designer in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your user research projects and design processes. We recommend including case studies that demonstrate your problem-solving abilities and how you've made an impact in previous roles.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to user research and design. We suggest doing mock interviews with friends or mentors to build your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace Senior User Experience Designer in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior User Experience Designer role. Highlight your experience in user research and agile delivery, and show us how your skills align with the job description.
Showcase Your Research Skills:We want to see your user research expertise shine! Include specific examples of qualitative and quantitative methods you've used, and how they’ve led to actionable insights in your previous roles.
Engage with Stakeholders:Demonstrate your strong stakeholder engagement skills by sharing experiences where you effectively communicated research findings. We love seeing how you’ve influenced design decisions through collaboration!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at DiverseJobsMatter
✨Know Your User Research Methods
Make sure you brush up on both qualitative and quantitative research methods. Be ready to discuss how you've applied these in past projects, especially in agile environments. This will show your depth of knowledge and ability to adapt to different situations.
✨Showcase Your Collaboration Skills
Since the role involves working with multidisciplinary teams, prepare examples that highlight your experience in collaborative settings. Talk about how you've engaged with designers, developers, and stakeholders to achieve user-centred outcomes.
✨Prepare for Usability Testing Questions
Expect questions around usability testing and service evaluation. Have specific examples ready where you've conducted these sessions, what insights you gathered, and how they influenced design decisions. This will demonstrate your hands-on experience.
✨Communicate Clearly and Confidently
Practice articulating your research findings in a clear and concise manner. You might be asked to present your insights during the interview, so being able to communicate effectively will set you apart. Remember, it's all about making complex information accessible!
