At a Glance
- Tasks: Lead membership growth and shape engaging experiences for art lovers across the UK.
- Company: Art Fund, a national charity dedicated to supporting arts and culture.
- Benefits: Generous leave, free National Art Pass, life assurance, and pension contributions.
- Other info: Join a diverse team committed to equality and mutual respect.
- Why this job: Make a real impact in the arts sector while leading a passionate team.
- Qualifications: Proven experience in membership leadership and a passion for arts and culture.
The predicted salary is between 65000 - 70000 € per year.
Who are we? Art Fund is the national fundraising charity for art. With over 148,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.
Salary: £65,000 - £70,000 per annum
Hours: Full time
Contract: Permanent
Location: King’s Cross, London. Hybrid
The role: We’re looking for an exceptional Head of Membership to join our Audiences Directorate and take ownership of Art Fund’s core membership portfolio at a pivotal moment in our growth. This is a leadership role that combines commercial weight with real creative purpose: shaping the propositions, pricing and member experiences that bring art within reach of more people across the UK. You will lead a talented team, own our CRM transformation programme and shape the products and strategies that will grow our membership base – from retaining our loyal existing members to attracting a new generation. If you have a strong track record in membership, subscription or loyalty programme leadership, a data‑driven mindset and a passion for what arts and culture can do for people, we’d love to hear from you.
Key Responsibilities:
- Own the membership budget, income targets and product roadmap.
- Lead a talented team of membership professionals.
- Own and manage the CRM transformation programme.
- Shape products and strategies to grow the membership base, including retention and acquisition.
Key Qualifications:
- Strong track record in membership, subscription or loyalty programme leadership.
- Data‑driven mindset.
- Passion for what arts and culture can do for people.
Key Employee Benefits:
- Generous annual leave – 25 days annual leave and bank holidays, with additional non‑contractual office closure dates at Christmas.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Free entry to exhibitions.
- Life assurance – cover for up to three times your basic salary.
- Season ticket loan.
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8 % of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is later. At that point the contribution is increased to 10 %.
Closing deadline: 31 May 2026 23:59
Equal Opportunity Employment: We are committed to building our team from a broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect. We encourage applications from all races, ages, religions, sexual orientations, parents, veterans, people living with disabilities and other groups that can bring diverse perspectives to our organisation. Non‑UK nationals will require current and valid permission to work in the UK.
Head of Membership in London employer: DiverseJobsMatter
Art Fund is an exceptional employer that champions inclusivity and creativity within the arts sector. Located in the vibrant King's Cross, London, we offer a supportive work culture with generous benefits including 25 days of annual leave, a free National Art Pass, and a strong commitment to employee growth through leadership opportunities. Join us in making art accessible to all while being part of a passionate team dedicated to transforming the museum and gallery experience across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Membership in London
✨Tip Number 1
Network like a pro! Reach out to people in the arts and culture sector, especially those connected to membership roles. Attend events, join online forums, and don’t be shy about asking for informational interviews – you never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, make sure to express your love for arts and culture. Share personal stories or experiences that highlight why this sector matters to you – it’ll help you stand out as a candidate who truly cares.
✨Tip Number 3
Prepare for interviews by researching Art Fund’s current membership strategies and challenges. Bring fresh ideas to the table that align with their goals. This shows you’re not just interested in the role, but you’re also ready to contribute from day one!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Art Fund and making a difference in the membership landscape.
We think you need these skills to ace Head of Membership in London
Some tips for your application 🫡
Show Your Passion for Art:When writing your application, let your love for arts and culture shine through! We want to see how your passion aligns with our mission at Art Fund. Share any relevant experiences that highlight your enthusiasm for making art accessible to everyone.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Head of Membership role. Highlight your experience in membership or subscription leadership, and don’t forget to mention any data-driven successes you've had. We love seeing how you can bring your unique skills to our team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see why you’re the perfect fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it gives you a chance to explore more about what we do at Art Fund.
How to prepare for a job interview at DiverseJobsMatter
✨Know Your Membership Stuff
Before the interview, dive deep into Art Fund's membership offerings and recent initiatives. Understand their current strategies for retention and acquisition, and think about how your experience aligns with their goals. This will show that you're not just interested in the role, but also genuinely invested in their mission.
✨Showcase Your Leadership Skills
As a Head of Membership, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in membership or subscription contexts. Highlight your ability to inspire and motivate others, as well as any innovative strategies you've implemented to drive results.
✨Be Data-Driven
Art Fund values a data-driven mindset, so come prepared with examples of how you've used data to inform decisions in previous roles. Whether it's improving member experiences or optimising pricing strategies, demonstrate your analytical skills and how they can benefit the organisation.
✨Passion for Arts and Culture
Art Fund is all about making art accessible to everyone. Share your personal connection to arts and culture during the interview. Discuss how you believe it can impact communities and individuals, and how this passion drives your professional ambitions. This will resonate well with the interviewers and show that you're a great cultural fit.
