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For Companies At a Glance
- Tasks: Plan and deliver user research to shape digital services and products.
- Company: Dynamic UK-based digital consultancy focused on user-centred design.
- Benefits: Competitive salary, flexible benefits, 25 days leave, and wellness support.
- Why this job: Make a real impact by influencing service design with your research insights.
- Qualifications: Experience in user research and strong communication skills required.
- Other info: Join a diverse team and enjoy excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location: Leeds (hybrid with client travel)
Employment Type: Full-time, Permanent
Sector: Digital Consultancy
Overview
Our client, a UK-based digital consultancy, is seeking an Intermediate User Researcher to join their growing user-centred design practice. This role is suited to an experienced practitioner who is confident planning and delivering user research and is ready to further develop their consultancy skills while influencing service and product design decisions. You will work closely with designers, product owners, developers, and delivery teams to generate evidence-based insights that shape inclusive, effective digital services.
Responsibilities
- Plan and deliver a range of user research activities to inform service and product design.
- Select and apply appropriate qualitative and quantitative research methods across different stages of the service lifecycle.
- Build empathy within delivery teams by clearly communicating user needs, behaviours, and pain points.
- Support and facilitate usability testing and evaluation sessions.
- Use a variety of research tools to collect, analyse, and synthesise data into clear findings.
- Produce high-quality research reports and present insights and recommendations to stakeholders.
- Translate research findings into actionable design and business recommendations.
- Collaborate within multidisciplinary Agile teams, contributing to user-centred design processes.
- Use research insights and service metrics to define, improve, and iterate services.
- Facilitate workshops with teams and stakeholders to share insights and align on next steps.
- Contribute to the wider research and design community by sharing best practice and learning.
Requirements
User Research Expertise
- Experience delivering user research using a range of qualitative and quantitative methods.
- Working knowledge of user-centred design principles and practices.
- Experience testing services and products throughout design and delivery phases.
Stakeholder & Consultancy Skills
- Experience working with and presenting to senior stakeholders.
- Ability to explain research findings clearly and respond constructively to challenge.
- Understanding of client strategic objectives and how research insights support them.
- Strong communication skills, with confidence presenting insights and recommendations.
- Ability to work effectively within multidisciplinary Agile teams.
- Willingness to continuously learn and develop as both a researcher and consultant.
Benefits
- Competitive and transparent salary structure
- Contributory pension scheme
- 25 days annual leave plus UK public holidays
- Flexible benefits package, including options for:
- Private medical and dental cover
- Additional pension contributions
- Additional annual leave
- Charity contributions
- Life assurance and critical illness cover
- Employee wellbeing and financial education sessions
- Cycle-to-work and electric vehicle salary sacrifice schemes
- Season ticket loans
- Employee discounts and rewards platform
- Relocation support package (subject to eligibility and terms)
Application Process
Candidates should be based within reasonable commuting distance of a UK office location and be flexible to work from client sites when required. Applications from across the UK are welcomed. Our client is committed to creating a diverse, inclusive, and accessible workplace. Applications from underrepresented groups are actively encouraged, and reasonable adjustments are available throughout the recruitment process. Interested candidates are encouraged to apply for further details and a confidential discussion.
Intermediate User Researcher in Leeds employer: DiverseJobsMatter
Contact Detail:
DiverseJobsMatter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intermediate User Researcher in Leeds
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with other User Researchers. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best user research projects. Include case studies that demonstrate how your insights influenced design decisions. This will make you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to user research. Be ready to discuss your methodology, how you handle stakeholder feedback, and share examples of how you've made an impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to get noticed by our team and show your enthusiasm for joining us.
We think you need these skills to ace Intermediate User Researcher in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Intermediate User Researcher role. Highlight your user research expertise and consultancy skills, showing how they align with what we’re looking for.
Showcase Your Experience: Don’t just list your previous roles; share specific examples of user research projects you’ve worked on. We want to see how you’ve applied qualitative and quantitative methods in real-world scenarios.
Communicate Clearly: When writing your application, be clear and concise. Use straightforward language to explain your research findings and how they’ve influenced design decisions. We appreciate clarity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at DiverseJobsMatter
✨Know Your Research Methods
Make sure you brush up on both qualitative and quantitative research methods. Be ready to discuss how you've applied these in past projects, as this role requires a solid understanding of user-centred design principles.
✨Communicate Clearly
Practice explaining your research findings in a straightforward manner. You’ll need to present insights to senior stakeholders, so being able to articulate user needs and pain points clearly will set you apart.
✨Show Your Collaborative Spirit
This role involves working closely with multidisciplinary Agile teams. Prepare examples of how you've successfully collaborated with designers, developers, and product owners to influence service and product design decisions.
✨Prepare for Usability Testing Discussions
Since you'll be facilitating usability testing sessions, think about your approach to evaluating services and products. Be ready to share your experiences and how you’ve used feedback to iterate on designs.
