Lead User Researcher

Join to apply for the Lead User Researcher role at DiverseJobsMatter 1 day ago Be among the first 25 applicants Join to apply for the Lead User Researcher role at DiverseJobsMatter Get AI-powered advice on this job and more exclusive features. Location: London (flexible UK-wide working options available) Contract Type: Full-time, Permanent Overview Our client is seeking experienced Lead User Researchers to lead high-impact research initiatives and contribute to the design of inclusive, user-centred services. This role is ideal for professionals with a strong track record in user research and a passion for mentoring others and driving organisational improvement. Key Responsibilities Advise on complex challenges through research, human-centred design, and Agile methods Lead major research programmes, ensuring outputs deliver significant value to stakeholders Guide multidisciplinary teams in designing services that meet diverse user needs Promote inclusive research practices within teams and the broader user research community Oversee research quality and best practices, supporting other researchers in delivery and operations Develop strong client and stakeholder relationships, manage sensitive discussions, and advocate for research insights Line manage and mentor user researchers, and contribute to internal initiatives and continuous improvement activities Candidate Profile Demonstrated success in advocating for user-centred design and influencing stakeholders Extensive experience applying user research methodologies in varied and complex environments Proven ability to plan and lead research across multiple projects and teams Strong knowledge of accessibility and safeguarding considerations in research Effective communicator with experience presenting research to diverse audiences Skilled at mentoring, managing teams, and fostering community of practice development Familiarity with Government Digital Service (GDS) Standards and Central Digital and Data Office (CDDO) assessments Experience contributing to client proposals and commercial discussions Understanding of business strategy and contract formulation This role is based in London, but applicants across the UK are welcome. The position offers flexibility, including potential on-site client work or remote arrangements. Relocation support up to £8,000 is available. 6% employer pension contribution (2% minimum employee contribution) Critical illness cover, life assurance, and death in service cover Perkbox retail discounts and financial wellbeing support Volunteer days, cycle-to-work and electric vehicle schemes Season ticket loans and wellbeing sessions Flexible benefits including: Private medical and dental insurance Additional pension contributions Extra holidays (up to 2 days) Wellbeing and charitable contributions Tree planting initiatives Diversity and Inclusion Our client is committed to building a diverse, equitable, and inclusive workplace. Applications from underrepresented groups are strongly encouraged. Reasonable adjustments can be provided throughout the recruitment process to support accessibility and inclusion. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Research and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at DiverseJobsMatter by 2x Sign in to set job alerts for “User Researcher” roles. London, England, United Kingdom 5 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 5 days ago London, England, United Kingdom 5 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 5 days ago London, England, United Kingdom 1 day ago Greater London, England, United Kingdom 2 weeks ago London, England, United Kingdom 3 days ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago Greater London, England, United Kingdom 3 months ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 days ago UX Research Lead (12-month maternity cover) London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 9 hours ago London, England, United Kingdom 1 month ago Greater London, England, United Kingdom 1 month ago Staff UX/Product Researcher (6 months maternity cover) London, England, United Kingdom 3 days ago Greater London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 hour ago Volunteer User experience researchers for environmental charity | East London Waterworks Park London, England, United Kingdom 2 weeks ago Croydon, England, United Kingdom 2 days ago London, England, United Kingdom 1 day ago Paddington, England, United Kingdom 1 week ago London, England, United Kingdom 1 day ago Greater London, England, United Kingdom 3 weeks ago UX Research Lead (12-month maternity cover) Senior User Researcher (Fixed Term Appointment) London, England, United Kingdom 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr