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- Tasks: Join us as a Hospitality Assistant, delivering assessments and supporting apprentices in their journey.
- Company: Be part of a reputable organisation dedicated to continuous improvement in the hospitality industry.
- Benefits: Enjoy 25 days holiday, flexible hours, health perks, and a birthday off!
- Why this job: Make a real impact while enjoying a supportive team and great work/life balance.
- Qualifications: Experience in hospitality management and an Assessor qualification are essential.
- Other info: Work from home and in the field, with training provided for EPAPro.
The predicted salary is between 30000 - 42000 £ per year.
If you are looking for a rewarding role in an organisation with a long-established reputation and are passionate about contributing to the ongoing success and continuous improvement of your industry, then look no further.
What you will be doing:
- You will join our business as an End Point Assessor, delivering aspirational assessments with integrity, approachability, and resourcefulness.
- Offering full and part-time positions, reporting to an End Point Assessor Manager, you’ll be working with apprentices and their employers to plan, carry out and report on End Point Assessments.
- Making decisions for apprenticeship standards and overall grades, you’ll use your expertise to make fair and independent assessment judgments against the standard’s grading criteria.
- You’ll also carry out administration and keep your sector knowledge up to date.
- With a great work/life balance, and with the support of our expert and friendly team, you’ll have the chance to not only help people improve their prospects, but to help our business achieve its ambitions.
- As an EPA your role will be varied and flexible and will include working from home and visits out in the field within the sector you specialise in.
Who you are:
- You have a wealth of professional experience in Hospitality having worked in a supervisory or management capacity.
- Able to interact with a wide range of learners, you’re empathetic yet effective in your tasks and a keen communicator, whether that’s written or verbal.
- You’ll be confident working autonomously but also a keen team player.
- Your time management and administration skills will be second to none.
What you’ll need:
- Experience in front of house including Housekeeping, Reception, front office and conference and events.
- Experience in supervisory or management role at a minimum of level 3.
- An Assessors qualification.
- As well as a proven passion for and hands-on experience within Hospitality, access to a vehicle is a must, and you’ll be familiar with MS Office and other IT systems (training will be provided for EPAPro).
Giving back to you – our Group Benefits:
- 25 days' holiday rising with service and your birthday off.
- Holiday purchase scheme for those life changing trips and moments.
- Long service reward and recognition.
- Enhanced Pension.
- Group Life Assurance – 3 x Annual salary.
- Unlimited access to six Smart Health services including a 24/7 virtual GP.
- Health Cash Plan.
- Access to curated wellbeing content and our Employee Assistance Programme.
- Perkbox.
- To support your work/life balance we give you the opportunity of flexibility within our core working hours (9.00 – 5.30).
- Enhanced sick pay.
- Enhanced Maternity/Shared Parental and Adoption packages leave.
- A reward programme and recognition programme and annual awards event.
Hospitality Assistant employer: DiverseJobsMatter
Contact Detail:
DiverseJobsMatter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Familiarise yourself with the latest trends and standards in the hospitality industry. This will not only enhance your knowledge but also demonstrate your commitment to continuous improvement during interviews.
✨Tip Number 2
Network with professionals in the hospitality sector, especially those who have experience as End Point Assessors. They can provide valuable insights and may even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare for potential interview questions by practising how you would assess apprentices against grading criteria. Being able to articulate your assessment process will showcase your expertise and confidence.
✨Tip Number 4
Highlight your supervisory or management experience in hospitality during any discussions. Be ready to share specific examples of how you've successfully led teams or improved processes in your previous roles.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in hospitality, especially any supervisory or management roles. Use specific examples to demonstrate your skills in front of house operations, housekeeping, and events.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to continuous improvement. Mention how your experience aligns with the role of an End Point Assessor and your ability to work both independently and as part of a team.
Highlight Relevant Qualifications: Ensure you clearly list your Assessor qualification and any other relevant certifications. This will help the employer see that you meet the necessary requirements for the position.
Showcase Communication Skills: Since effective communication is key in this role, provide examples in your application that demonstrate your written and verbal communication skills. This could include experiences where you successfully interacted with learners or managed teams.
How to prepare for a job interview at DiverseJobsMatter
✨Showcase Your Hospitality Experience
Make sure to highlight your previous roles in hospitality, especially any supervisory or management positions. Share specific examples of how you've contributed to a positive guest experience and how your skills align with the requirements of the role.
✨Demonstrate Your Communication Skills
As a Hospitality Assistant, effective communication is key. Be prepared to discuss how you interact with learners and employers, and provide examples of how you've successfully communicated in challenging situations.
✨Emphasise Your Time Management Abilities
Discuss your time management strategies and how you've effectively balanced multiple tasks in previous roles. This will show that you can handle the varied and flexible nature of the position.
✨Prepare Questions About the Role
Come equipped with thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
