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- Tasks: Join us as a Hospitality Assistant, delivering assessments and supporting apprentices in their journey.
- Company: Be part of a reputable organisation dedicated to shaping future industry experts.
- Benefits: Enjoy flexible hours, 25 days holiday, health perks, and a supportive work culture.
- Why this job: Make a real impact in the hospitality sector while developing your skills and expertise.
- Qualifications: Experience in hospitality management, an assessor qualification, and strong communication skills required.
- Other info: Work from home and in the field, with opportunities for professional development.
We are looking for innovative, approachable Hospitality EPAs who are looking to transform their careers and help shape the next generation of industry experts. You will join us on a 6 month fixed term contract.
As one of our innovators of the future you can enjoy a supportive culture with a real emphasis on personal and professional development. We help our people maintain their occupational expertise and support their continuous professional development through training, workplace experience, professional memberships and more.
This is a great opportunity to enjoy a more flexible approach to your working hours, a better work/life balance and the chance to use your skills and experience to really make a difference.
If you are looking for a rewarding role in an organisation with a long-established reputation and are passionate about contributing to the ongoing success and continuous improvement of your industry, then look no further.
What you will be doing:
You will join our business as an End Point Assessor, delivering aspirational assessments with integrity, approachability, and resourcefulness. Offering full and part-time positions, reporting to an End Point Assessor Manager, you’ll be working with apprentices and their employers to plan, carry out and report on End Point Assessments. Making decisions for apprenticeship standards and overall grades, you’ll use your expertise to make fair and independent assessment judgments against the standard’s grading criteria. You’ll also carry out administration and keep your sector knowledge up to date.
With a great work/life balance, and with the support of our expert and friendly team, you’ll have the chance to not only help people improve their prospects, but to help our business achieve its ambitions. As an EPA your role will be varied and flexible and will include working from home and visits out in the field within the sector you specialise in.
Who you are:
You have a wealth of professional experience in Hospitality having worked in a supervisory or management capacity. Able to interact with a wide range of learners, you’re empathetic yet effective in your tasks and a keen communicator, whether that’s written or verbal. You’ll be confident working autonomously but also a keen team player. Your time management and administration skills will be second to none.
What you’ll need:
- Experience in front of house and back of house including Housekeeping, Reception, front office and conference and events.
- Experience in industry including Chef and cooking.
- Experience in supervisory or management role at a minimum of level 3.
- An Assessors qualification.
- A proven passion for and hands-on experience within Hospitality.
- Access to a vehicle is a must.
- You’ll be familiar with MS Office and other IT systems (training will be provided for EPAPro).
Giving back to you – our Group Benefits:
- 25 days' holiday rising with service and your birthday off.
- Holiday purchase scheme for those life changing trips and moments.
- Long service reward and recognition.
- Enhanced Pension.
- Group Life Assurance – 3 x Annual salary.
- Unlimited access to six Smart Health services including a 24/7 virtual GP.
- Health Cash Plan.
- Access to curated wellbeing content and our Employee Assistance Programme.
- Perkbox.
- To support your work/life balance we give you the opportunity of flexibility within our core working hours (9.00 – 5.30).
- Enhanced sick pay.
- Enhanced Maternity/Shared Parental and Adoption packages leave.
- A reward programme and recognition programme and annual awards event.
Hospitality Assistant employer: DiverseJobsMatter
Contact Detail:
DiverseJobsMatter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Familiarise yourself with the latest trends and developments in the hospitality industry. This will not only enhance your knowledge but also demonstrate your passion and commitment during interviews.
✨Tip Number 2
Network with professionals in the hospitality sector, especially those who have experience as End Point Assessors. Attend industry events or join relevant online forums to gain insights and make valuable connections.
✨Tip Number 3
Prepare to discuss specific examples from your supervisory or management experience that highlight your skills in assessment and decision-making. Real-life scenarios can showcase your expertise effectively.
✨Tip Number 4
Be ready to demonstrate your communication skills during the interview process. Practice articulating your thoughts clearly and confidently, as this role requires effective interaction with learners and employers.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in hospitality, especially any supervisory or management roles. Emphasise your skills in front of house and back of house operations, as well as your ability to communicate effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your desire to contribute to the success of the organisation. Mention specific experiences that demonstrate your approachability and resourcefulness.
Highlight Relevant Qualifications: Ensure you clearly list your Assessor qualification and any other relevant certifications. This will show that you meet the necessary requirements for the role and are committed to professional development.
Showcase Your Soft Skills: In your application, highlight your time management, administration skills, and ability to work both autonomously and as part of a team. These soft skills are crucial for the Hospitality Assistant role and should be evident in your written application.
How to prepare for a job interview at DiverseJobsMatter
✨Showcase Your Hospitality Experience
Make sure to highlight your previous roles in hospitality, especially any supervisory or management positions. Share specific examples of how you've interacted with customers and managed teams, as this will demonstrate your suitability for the role.
✨Demonstrate Your Communication Skills
As a Hospitality Assistant, effective communication is key. Be prepared to discuss how you’ve successfully communicated with diverse groups, whether it’s through written reports or verbal interactions. This will show that you can connect with both learners and employers.
✨Emphasise Your Flexibility and Adaptability
Given the varied nature of the role, it's important to convey your ability to adapt to different situations. Share examples of how you've successfully managed changing priorities or worked in different environments, such as front of house and back of house.
✨Prepare Questions About Professional Development
Since the company values personal and professional growth, come prepared with questions about training opportunities and career progression. This shows your enthusiasm for continuous improvement and aligns with their supportive culture.
