At a Glance
- Tasks: Welcome and assist students and visitors while managing calls and administrative tasks.
- Company: Join a supportive team in Epsom focused on exceptional customer service.
- Benefits: Enjoy 25 days annual leave, free parking, and discounted fitness options.
- Other info: Great career growth opportunities in an inclusive environment.
- Why this job: Be the friendly face of the organisation and make a real impact every day.
- Qualifications: Experience in reception or customer service with strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Our client is seeking a professional, organised, and customer-focused Executive Assistant / Receptionist to join their team in Epsom.
This is an excellent opportunity for an enthusiastic individual who enjoys working in a busy front-of-house environment, providing exceptional service to students, staff, visitors, and stakeholders.
The successful candidate will play a key role in maintaining a welcoming reception area while supporting a variety of administrative and operational activities across the organisation.
Employment Type
Full-Time
Responsibilities
- Welcome and assist students, staff, visitors, and external stakeholders at the main reception area.
- Manage incoming calls via the switchboard and direct enquiries to the appropriate departments.
- Provide efficient reception and administrative support across the organisation.
- Support the planning and delivery of events, including attendee registration and coordination.
- Maintain accurate records and ensure administrative tasks are completed to a high standard.
- Work collaboratively with facilities, estates, and security teams to support day-to-day operations.
- Deliver excellent customer service while managing multiple priorities in a fast-paced environment.
Requirements
- Previous experience in a reception, administration, customer service, or front-of-house role.
- Strong communication and interpersonal skills.
- Ability to remain calm, professional, and flexible under pressure.
- Excellent organisational skills with the ability to multitask effectively.
- Proactive approach with the ability to use initiative and work independently.
- Competent IT and administrative skills.
- Commitment to providing outstanding customer service.
- 25 days annual leave.
- Convenient location with excellent transport links.
- Free on-site parking.
- Access to discounted fitness and wellbeing facilities.
- Discounted on-site food and beverage options.
- Access to free online qualifications and professional development opportunities.
- Inclusive and supportive working environment.
- Opportunities for career growth and development.
Our client is committed to creating an inclusive workplace and welcomes applications from candidates of all backgrounds.
Successful applicants will be required to undergo appropriate pre-employment checks, including safeguarding and enhanced DBS screening where applicable.
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