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- Tasks: Support day-to-day operations and ensure a welcoming workplace for all.
- Company: Public sector organisation focused on maintaining a safe and professional environment.
- Benefits: Generous leave, pension scheme, corporate discounts, and professional development.
- Other info: Flexible working hours with a collaborative team atmosphere.
- Why this job: Make a real difference in creating a positive workplace for colleagues and visitors.
- Qualifications: Experience in customer service and strong organisational skills required.
The predicted salary is between 12 - 15 £ per hour.
Our client, a public sector organisation, is seeking a proactive and customer-focused Facilities Assistant to support day-to-day operations within a professional office environment. This is a part-time, fixed-term opportunity offering the chance to contribute to a well-maintained, safe, and welcoming workplace for both colleagues and visitors. The role combines front-of-house responsibilities with facilities coordination, ensuring high standards across all aspects of the working environment.
Working pattern: 21.6 hours per week, including Tuesdays and Wednesdays.
Responsibilities
- Deliver day-to-day facilities support across the office environment
- Ensure facilities are clean, safe, well-maintained, and fully stocked
- Provide a front-facing, customer-focused service to staff and visitors
- Support consistent delivery of facilities management standards
- Monitor and maintain workplace presentation and functionality
- Identify issues proactively and escalate where appropriate
- Contribute to a positive and efficient workplace environment
Requirements
- Proven experience in a customer-facing role
- Strong organisational skills with attention to detail
- Proactive and positive approach to work
- Ability to use initiative and recognise when escalation is required
- Strong interpersonal skills with the ability to work effectively with diverse stakeholders
- Team-oriented mindset with a collaborative approach
Generous annual leave entitlement
Defined benefit pension scheme with high employer contribution
Access to corporate discounts
Free access to selected heritage sites
Professional development and training opportunities
Flexible and inclusive working environment
Facilities Specialist in England employer: DiverseJobsMatter
Contact Detail:
DiverseJobsMatter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Specialist in England
✨Tip Number 1
Get to know the company culture! Research their values and mission, and think about how you can align your skills and experiences with what they stand for. This will help you connect better during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn, and ask them about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to facilities management. Think about scenarios where you've demonstrated your organisational skills and customer service prowess, and be ready to share those stories.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Facilities Specialist in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in customer-facing roles. We want to see how your skills align with the proactive and positive approach we're looking for!
Show Off Your Organisational Skills: In your application, give examples of how you've successfully managed tasks or projects in the past. We love seeing attention to detail and strong organisational skills in action!
Be Personable: Since this role involves a lot of interaction with staff and visitors, let your personality shine through! Use a friendly tone in your writing to show us you’re a great fit for our team-oriented environment.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates!
How to prepare for a job interview at DiverseJobsMatter
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Facilities Specialist. Familiarise yourself with the day-to-day tasks mentioned in the job description, like maintaining a clean and safe environment and providing excellent customer service. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, be ready to share specific examples of how you've provided exceptional service in previous positions. Think about situations where you went above and beyond to assist someone or resolved an issue effectively. This will highlight your proactive and positive approach.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage your time and tasks efficiently. You might want to mention any tools or methods you use to stay organised, especially in a busy office environment. This will show that you have the strong organisational skills required for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This not only shows your interest but also helps you gauge if the workplace aligns with your values and work style.