At a Glance
- Tasks: Support customers through the claims process and maintain accurate records.
- Company: International insurance business with a focus on customer service.
- Benefits: 30 days' holiday, flexible working, and comprehensive medical insurance.
- Other info: Dynamic role with opportunities for professional growth and remote working options.
- Why this job: Gain exposure to insurance and legal matters while making a real difference.
- Qualifications: Strong customer service skills and attention to detail required.
The predicted salary is between 22050 - 26950 £ per year.
Our client, an international insurance business, is seeking a Claims Administrator to support customers throughout the claims process while maintaining accurate records and delivering responsive service.
You will handle customer enquiries, claims correspondence and settlement activity, working with internal and external stakeholders to achieve effective outcomes.
The role offers exposure to insurance, legal and regulatory matters, alongside opportunities to develop your knowledge in a supportive environment.
Responsibilities
- Handle customer calls and written correspondence, providing effective support at the first point of contact.
- Process claims-related correspondence accurately and promptly.
- Liaise with stakeholders to support positive claims outcomes.
- Negotiate settlements with third parties.
- Maintain accurate claims data using Microsoft Excel and internal systems.
- Work with automated and technology-assisted processes.
- Develop knowledge of relevant insurance, legal and regulatory requirements.
- Interpret technical information within claims documentation and resolve customer issues.
Requirements
- Strong commitment to delivering excellent customer service.
- Ability to follow detailed processes and maintain accurate records.
- Ability to develop knowledge of insurance, legal and regulatory matters.
- Strong problem-solving skills with the confidence to take ownership of issues.
- Ability to adapt to changing customer requirements and new technology.
- Accurate data-entry and administrative skills.
- Right to work in the UK. Visa sponsorship is not available for this role.
- 30 days' annual holiday, with the option to buy up to two additional days.
- Flexible working options, including part-time, job share and compressed hours.
- Employer pension contribution of 10% of basic salary.
- Fully funded comprehensive private medical insurance for you and your family.
- 26 weeks' parental leave at full pay.
- Ability to request up to 20 days' remote working from certain overseas locations each year.
- Cycle-to-Work scheme covering bicycles and accessories up to £5,000.
- #J-18808-Ljbffr
Claims Administrator in England employer: DiverseJobsMatter
As a leading law firm in London, we pride ourselves on fostering a dynamic and inclusive work culture that values collaboration and professional growth. Our HR Manager role offers the unique opportunity to influence strategic HR initiatives while working closely with senior legal stakeholders, ensuring a meaningful impact within the legal sector. With hybrid working options and a commitment to employee development, we provide an environment where your expertise can thrive and contribute to our continued success.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Administrator in England
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like DiverseJobsMatter). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like DiverseJobsMatter. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Administrator in England
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at DiverseJobsMatter.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at DiverseJobsMatter. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at DiverseJobsMatter
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at DiverseJobsMatter to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at DiverseJobsMatter, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding DiverseJobsMatter's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
