Assistant Secretarial Services Manager – Multiple Opportunities
Location: Central London
Working Pattern: Hybrid – minimum 50% office attendance
Hours: 9:30am–5:30pm, with flexibility as required
Salary: Competitive, dependent on experience
About the Role
Owen Reed is recruiting experienced Assistant Secretarial Services Managers on behalf of a leading international law firm based in Central London.
These opportunities are ideal for established secretarial team leaders and managers looking to take the next step in their careers within a dynamic, professional legal environment.
You will oversee the day-to-day management of secretarial teams, ensuring partners and fee earners receive an efficient, consistent and high-quality support service. You will also work closely with senior stakeholders to drive operational improvements, develop team capabilities and maintain excellent service standards.
Key Responsibilities
- Lead, manage and develop a team of Legal PAs, Secretaries and administrative support professionals.
- Oversee daily workflow, resource allocation and workload distribution.
- Manage performance reviews, probation assessments, absence management and team development.
- Coordinate recruitment, onboarding, training and mentoring initiatives.
- Build strong working relationships with partners, fee earners and business services teams.
- Identify opportunities to improve processes, streamline workflows and enhance operational efficiency.
- Support senior practice group leadership with organisational and operational activities.
- Promote collaboration, consistency and best practice across the wider secretarial function.
About You
- Minimum three years' experience in a supervisory or management role within a professional services environment.
- Previous experience within a law firm is highly desirable.
- Proven ability to lead, motivate and develop high-performing support teams.
- Strong understanding of legal secretarial operations, workflow management and resource planning.
- Excellent communication, organisational and stakeholder management skills.
- Confidence handling performance matters and resolving operational challenges.
- A proactive, solutions-focused approach with the ability to drive continuous improvement.
- Strong Microsoft Office skills and confidence using modern workplace technologies.
What's on Offer?
- The opportunity to join a prestigious international law firm.
- A competitive salary and comprehensive benefits package.
- Hybrid working arrangements.
- A supportive working environment with opportunities for professional development.
- A highly visible management role with genuine scope to influence team performance and operational delivery.
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Assistant Secretarial Services Manager – Multiple Opportunities employer: DiverseJobsMatter
As a leading law firm in London, we pride ourselves on fostering a dynamic and inclusive work culture that values collaboration and professional growth. Our HR Manager role offers the unique opportunity to influence strategic HR initiatives while working closely with senior legal stakeholders, ensuring a meaningful impact within the legal sector. With hybrid working options and a commitment to employee development, we provide an environment where your expertise can thrive and contribute to our continued success.
