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- Tasks: Manage global key accounts and ensure exceptional service for clinical trial supplies.
- Company: Specialist clinical trial supply company with a strong global network.
- Benefits: Excellent salary, 25 days holiday, annual bonus, and flexible remote work.
- Other info: Home-based role with occasional travel to the head office.
- Why this job: Join a dynamic team and make a real impact in the clinical trial sector.
- Qualifications: Experience in account management within pharmaceuticals and airfreight shipping.
The predicted salary is between 40000 - 50000 £ per year.
My client is a specialist clinical trial supply company that prides itself on delivering exceptional service to their customers and has built strong partnerships and networks on a global level to provide the best products for a variety of clinical trials. Due to expansion, they are seeking a Clinical Trial Project Manager to join them. Previous experience within the clinical trial sector is essential. The role is home-based with occasional travel to the head office based in Burton on Trent.
Responsibilities:
- Managing up to 7 global key accounts.
- Be the key point of contact for both external customers and suppliers, managing relationships to ensure expectations are met and managed where required.
- Provide an excellent level of service to existing and new customers on a daily basis via telephone, email, and face-to-face on occasions.
- Deal with any queries or complaints in a timely and efficient manner.
- Work closely with other team members and external shipping companies to ensure all orders are fulfilled within agreed timescales.
- Sourcing the best products for customers in line with their requirements.
- Arrange shipping of products via airfreight and negotiate prices.
- Gain a good working knowledge of existing and new products available.
- Create reports on service levels for the senior management team.
- Adhere to all required guidelines and legislative standards.
- Maintain all documents and records within the company's system and in line with GDPR regulations.
- Maintain customer orders and increase opportunities where possible.
- Make recommendations on services and new products to existing and new customers.
- Provide new/repeat quotations.
Candidate requirements:
- Previous account management experience within pharmaceuticals/clinical trials sector.
- Experience in airfreight shipping.
- Previous experience in sourcing products on a global level.
The role is home-based with occasional travel to the head office based in Burton on Trent. In return, they offer an excellent basic salary, 25 days holiday, annual bonus scheme, and an excellent working environment. Remote working/work at home options are available for this role.
Key Account Manager Pharma - Remote in Stoke-on-Trent employer: Diverse Talent Solutions Ltd
Contact Detail:
Diverse Talent Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager Pharma - Remote in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharma and clinical trial sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and their products thoroughly. Show them you’re not just another candidate, but someone who genuinely understands their business.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you fresh in their minds. It shows you’re keen and professional, which is always a plus.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Key Account Manager role. Plus, it’s the best way to stay updated on new openings.
We think you need these skills to ace Key Account Manager Pharma - Remote in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your previous experience in account management within the pharmaceuticals or clinical trials sector, and don’t forget to mention any relevant skills like airfreight shipping.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your passion for providing excellent customer service and how you’ve successfully managed key accounts in the past.
Showcase Your Communication Skills: Since you'll be the key point of contact for customers and suppliers, it’s essential to demonstrate your communication skills. Use clear and concise language in your application, and consider including examples of how you've effectively handled queries or complaints.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Diverse Talent Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the clinical trial sector and the specific products your potential employer deals with. Familiarise yourself with recent trends and challenges in the industry, as this will show that you're genuinely interested and informed.
✨Showcase Your Experience
Prepare to discuss your previous account management experience in detail. Think of specific examples where you've successfully managed key accounts or resolved customer complaints. This will help demonstrate your ability to handle the responsibilities of the role.
✨Communication is Key
Since you'll be the main point of contact for customers and suppliers, practice articulating how you would manage relationships effectively. Be ready to explain how you would handle queries or complaints, ensuring you convey your commitment to excellent service.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to managing global key accounts and their expectations for the role. This not only shows your interest but also helps you gauge if the company aligns with your career goals.