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- Tasks: Manage global key accounts and ensure exceptional service for clinical trial supplies.
- Company: Specialist clinical trial supply company with a global reach.
- Benefits: Competitive salary, 25 days holiday, annual bonus, and flexible working hours.
- Other info: Home-based role with occasional travel to the head office.
- Why this job: Join a dynamic team and make a real impact in the clinical trial sector.
- Qualifications: Experience in account management and airfreight shipping within pharmaceuticals.
The predicted salary is between 30000 - 40000 £ per year.
My client is a specialist clinical trial supply company that prides itself on delivering an exceptional service to their customers and has built strong partnerships and networks on a global level to provide the best products for a variety of clinical trials. Due to expansion, they are seeking a Clinical Trial Project Manager to join them. Previous experience within the clinical trial sector is essential. The role is home based with occasional travel to the head office based in Burton on Trent.
Responsibilities:
- Managing up to 7 global key accounts.
- Be the key point of contact for both external customers and suppliers, managing relationships to ensure expectations are met and managed where required.
- Provide an excellent level of service to existing and new customers on a daily basis via telephone, email, and face-to-face on occasions.
- Deal with any queries or complaints in a timely and efficient manner.
- Work closely with other team members and external shipping companies to ensure all orders are fulfilled within agreed timescales.
- Sourcing the best products for customers in line with their requirements.
- Arranging shipping of products via airfreight and negotiating prices.
- Gaining a good working knowledge of existing and new products available.
- Create reports on service levels for the senior management team.
- Adhere to all required guidelines and legislative standards.
- Maintain all documents and records within the company's system and in line with GDPR regulations.
- Maintain customer orders and increase opportunities where possible.
- Make recommendations on services and new products to existing and new customers.
- Provide new/repeat quotations.
Candidate requirements:
- Previous account management experience within pharmaceuticals/clinical trials sector.
- Experience in airfreight shipping.
- Previous experience in sourcing products on a global level.
The role is home based with occasional travel to the head office based in Burton on Trent. In return, they offer an excellent basic salary, 25 days holiday, annual bonus scheme, and an excellent working environment. Working hours are 08:30 - 17:00, Monday to Friday (flexible).
Key Account Manager Pharma - Remote employer: Diverse Talent Solutions Ltd
Contact Detail:
Diverse Talent Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager Pharma - Remote
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharma and clinical trial sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and their recent projects. We want you to show them you’re not just another candidate, but someone who genuinely cares about their mission and can bring value to their key accounts.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We believe that a little courtesy can make a big difference.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll have a better chance of getting noticed by our hiring team. Let’s get you that Key Account Manager role!
We think you need these skills to ace Key Account Manager Pharma - Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in account management within the pharmaceuticals or clinical trials sector, and don’t forget to mention any relevant airfreight shipping experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples of how you've managed key accounts and provided excellent service to customers.
Showcase Your Communication Skills: As a Key Account Manager, communication is key! In your application, demonstrate your ability to manage relationships with customers and suppliers effectively. Use clear and concise language to show you can handle queries and complaints efficiently.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Diverse Talent Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the clinical trial sector and the specific products your potential employer deals with. Familiarise yourself with their services and how they stand out in the market. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Be ready to discuss your previous account management experience in detail, especially within pharmaceuticals or clinical trials. Prepare examples of how you've successfully managed key accounts and resolved issues, as this will demonstrate your capability for the role.
✨Communication is Key
Since you'll be the main point of contact for customers and suppliers, practice articulating how you handle queries and complaints. Think of specific instances where you provided excellent service and how you maintained relationships, as this will highlight your interpersonal skills.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to customer service or how they manage global shipping logistics. It shows you're engaged and thinking critically about the role and the company.