Company Description
Diverse Services Limited is dedicated to delivering high-quality support to vulnerable adults in safe, comfortable, and homely environments that promote dignity, respect, and appropriate independence. We have built a strong reputation in supported living for adults with complex mental health needs across West London. Now we're growing into learning disabilities and autism. Our motto is Leading The Change and we need an ambitious Registered Manager to build this service from the ground up with close support from the senior management team. This is a rare opportunity to become the Registered Manager of a new LD and autism service and genuinely shape what it becomes — from CQC registration and recruitment through to culture, practice, partnerships and growth.
We're looking for an experienced Registered Manager who doesn't simply want to manage an established service. You will want to build, influence and lead — shaping the culture, team, model of support and quality framework from the outset.
Role Description
The CQC Registered Manager will lead the CQC registration and mobilisation of the new service, with close support from the senior leadership team, before taking full responsibility for its quality, safety and performance. Oversee the day-to-day management of supported living services for vulnerable adults with a learning disability and/or autism, ensuring compliance with Care Quality Commission (CQC) standards and all relevant legislation. This full-time, on-site role based in West and South London involves designing new models of support in line with Right support, right care, right culture, build and lead your own team of support workers from scratch, train, coach and mentor our non-registered managers to become Registered Managers and embed positive behaviour support, STOMP and strong governance from day one. As well as the general responsibilities for the role, the successful candidate will havethe freedom to build a service your way, with direct access to senior leadership. A performance bonus of up to £3,000, linked to quality, regulatory compliance, successful mobilisation, workforce stability and agreed organisational KPIs will be available. You will be joining an ambitious organisation at the beginning of our LD and autism growth journey, with the opportunity to influence and lead future services as the portfolio expands. Becoming a senior voice within the business.
Qualifications
- Recent, evidenced experience as a CQC Registered Manager (within the last two years).
- Substantial experience supporting people with learning disabilities and/or autism
- Level 5 Diploma in Leadership and Management for Adult Care, or equivalent
- Strong working knowledge of CQC regulations, the Mental Capacity Act and safeguarding
- A track record of building and leading teams, including coaching managers or senior staff
- Demonstrable experience of delivering positive outcomes for people with learning disabilities and/or autism, including promoting choice, independence, community inclusion and positive risk-taking.
- An ambitious, solution-focused mindset and a drive to do things differently
- Ability to work on-site in West and/or South London
What will set you apart
- SEND experience: supporting people with complex communication, learning, sensory or accessibility needs, and a strong understanding of how to promote independence and inclusion.
- Experience mobilising a new service or working directly with commissioners
- Experience supporting a manager through CQC registration
What's in it for you
- The freedom to build a service your way, with direct access to senior leadership
- A performance bonus of up to £3,000, linked to quality, regulatory compliance, successful mobilisation, workforce stability and agreed organisational KPIs
- Join us at the beginning of our LD and autism growth journey, with the opportunity to influence and lead future services as the portfolio expands. Becoming a senior voice within the business.
- 28 days' annual leave plus bank holidays;
- Funded professional development (e.g. PBS qualification, leadership coaching);
- Employee assistance and wellbeing support;
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