At a Glance
- Tasks: Provide care and support to adults with disabilities in their own homes.
- Company: Diverse Abilities, a charity dedicated to supporting individuals with disabilities.
- Benefits: Discounts, pensions, paid training, and long service awards.
- Other info: Join a supportive team and enjoy a rewarding career in care.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Full UK driving licence and ability to manage your workload.
Adult Services - Supporting Living, Poole & Bournemouth
An exciting opportunity has arisen to join our On-Call team. We are currently seeking a resilient, flexible, and reliable individual to join our team to provide effective support to enable people with a learning and/or physical disability to live their lives to the full.
As an On-Call Support Assistant, you will be a key point of contact during out-of-hours periods, ensuring that the people we support and our staff receive timely and effective assistance. You will combine hands‑on care, coordination, and administrative responsibilities to maintain high standards of service delivery.
This role requires staff to:
- Providing personal care and support to individuals (regulated activity), ensuring dignity, respect, and independence at all times
- Responding to emergency situations and providing practical solutions or attending services when required
- Supporting staff over the phone or in person, offering guidance and problem‑solving assistance
- Arranging and coordinating cover for staff sickness and unexpected absences
- Covering shifts within services when necessary to maintain safe staffing levels
- Completing administrative tasks, including reporting incidents and updating records
- Collecting prescriptions and supporting with essential errands
- Ensuring effective communication between teams to maintain continuity of care
- Promoting a safe, supportive, and person‑centred environment for all individuals
- A caring, proactive, and resilient individual with a passion for supporting others
- Previous experience in a care or support role (preferred but not essential)
- Ability to remain calm and make decisions under pressure, especially in emergency situations
- Strong communication and organisational skills
- Flexibility to work evenings, nights, and weekends as part of an on‑call rota
- Willingness to provide personal care
- Full UK Manual Driving Licence (essential)
- Commitment to delivering high‑quality, person‑centred care
For full details on requirements and essential skills required for this role, check the job description linked above.
Commitment to safeguarding
Diverse Abilities is committed to safeguarding and promoting the welfare of children, young people, and adults that we support and expects all staff and volunteers to share the same commitment. Please ensure a full work history is completed in your application form including any gaps of employment. Applicants will be required to complete a satisfactory enhanced Disclosure and Barring Service check prior to the post commencing. The Charity is an equal opportunities employer.
Benefits and bonuses
We offer a wide range of employee rewards and benefits. These include access to hundreds of retailer, restaurant, entertainment, and hotel discounts through Blue Light Card, auto‑enrolment pensions, paid accrued holiday, and a cycle to work scheme. Click here for a full list of our rewards and benefits.
You’ll also get paid while you complete your training and as you proceed to any diplomas.
We also provide long service awards at 5, 10, 15, 20, and 25+ years including bonuses, vouchers, and additional paid time off.
Introducing Reasons to Care
"Reasons to Care" will take you on a heartwarming journey, making an impact that truly matters. It’s our podcast on all things to do with working in care.
We'll dive into some uplifting stories that'll make you feel all warm and fuzzy inside, changing lives with love, one story at a time.From speaking to those who have worked for us for years and new members of the team, through to parents and people we support, there’s lots of stories to enjoy.
Find out more about what our employees have to say about working for us.
On Call Support Assistant in Poole employer: Diverse Abilities
Diverse Abilities is an exceptional employer that prioritises the well-being and development of its staff while making a meaningful impact in the lives of children and young people with additional needs. Located in the vibrant area of Bournemouth, our supportive work culture fosters collaboration and personal growth, offering ongoing training and opportunities to advance within the organisation. Join us to be part of a passionate team dedicated to creating safe and enjoyable experiences for those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land On Call Support Assistant in Poole
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Diverse Abilities for the On Call Support Assistant role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace On Call Support Assistant in Poole
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Diverse Abilities, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Diverse Abilities, and how you can make a difference!
How to prepare for a job interview at Diverse Abilities
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Diverse Abilities.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Diverse Abilities appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Diverse Abilities supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
