At a Glance
- Tasks: Coordinate European Road Transport shipments and manage customs clearance.
- Company: Join a respected and well-known Freight Forwarder with a strong team.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Engage in exciting meetings and contribute to business growth.
- Why this job: Be part of a vital operations team and enhance your customer service skills.
- Qualifications: Experience in freight operations and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity is available to join a respected and well-known Freight Forwarder. The European Operations Coordinator will form part of the existing Operations Team. It requires the job holder to coordinate the day-to-day European Road Transport Shipments including customs clearance and all the related administration. The main day-to-day responsibilities will be:
- Manage the day-to-day bookings of European freight jobs
- Processing where appropriate both export and import customs clearance
- Raising job files and all of the appropriate paperwork
- Processing jobs through Multifreight software system
- Extensive client liaison to include quotations, follow up, bookings and problem solving
- Extensive supplier liaison to include rate negotiations, bookings and problem solving
- Internal liaison with the Sales Team, assisting with quotations and service information
- Managing the jobs from start to finish in line with the client expectations and communicating effectively any service issues
- Maximising the gross profit by negotiating with the supplier base
- Proactively contacting the existing clients to maximise business potential
- Invoicing jobs on completion
- Populating internal analysis and key statistics
- To be involved in the operations and sales meetings, where current jobs, quotes, problems, entertaining and other relevant topics are discussed along with the previous weeks trading activity.
The successful candidate will come from a Freight background and have experience of European Operations. Must also have strong customer service skills and be organised with attention to detail. A self-motivated person with enthusiasm is ideal.
European Operations Coordinator in Redditch employer: DivalentineCalver Recruitment
Join a respected and well-known freight forwarding company that values its employees and fosters a collaborative work culture. As a European Operations Coordinator, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while working in a dynamic environment that prioritises customer care and teamwork. Located in a vibrant area, the company offers a supportive atmosphere where your contributions are recognised and rewarded, making it an excellent place for those seeking meaningful and fulfilling employment.
Contact Details:
DivalentineCalver Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land European Operations Coordinator in Redditch
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. Building relationships can open doors and give you insider info about job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they handle European Road Transport Shipments. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios related to customs clearance or client issues, and be ready to discuss how you'd tackle them. Employers love seeing your thought process in action.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace European Operations Coordinator in Redditch
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the European Operations Coordinator role. Highlight your experience in freight forwarding and any relevant customs clearance knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your customer service skills and any experience with European operations.
Show Off Your Attention to Detail:In the freight industry, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to present their best selves!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at DivalentineCalver Recruitment
✨Know Your Freight Forwarding Basics
Before the interview, brush up on your knowledge of freight forwarding and European operations. Understand key terms like customs clearance and road transport shipments. This will show that you’re not just interested in the role but also have a solid grasp of the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about times when you resolved issues or built strong relationships with clients. This is crucial for the role, so make sure to highlight your ability to deliver high standards of care.
✨Familiarise Yourself with Multifreight Software
If you have experience with Multifreight or similar software, be ready to discuss it. If not, do a bit of research to understand how it works. Being able to talk about your technical skills will give you an edge and show your willingness to learn.
✨Prepare for Problem-Solving Scenarios
Think of potential challenges you might face in the role, such as dealing with delays or client complaints. Prepare to discuss how you would handle these situations effectively. This demonstrates your proactive approach and problem-solving abilities, which are key for this position.
