At a Glance
- Tasks: Support freight operations and solve customer issues with a keen eye for detail.
- Company: Join a collaborative team in a dynamic logistics environment.
- Benefits: Enjoy 25 days holiday, hybrid working, and private healthcare.
- Why this job: Make a real impact on critical systems in logistics and trade.
- Qualifications: Customer service skills and a problem-solving mindset are essential.
- Other info: Receive tailored training and grow your career in a supportive atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
Customs you will be expected to work closely with the team, continuously learn, and actively share knowledge with others. Have a problem-solving mindset, good problem analysis and a keen eye for detail. Ability to cope under pressure and meet deadlines. You must also be enthusiastic and be willing to accept new challenges. Excellent customer service skills/commercial awareness.
Nice to haves:
- Knowledge of Sequoia Software
- Previous experience in a customer service/service desk role.
- Be familiar with Windows, Windows applications and Microsoft Office products.
We value the right mindset over perfect experience if you bring industry knowledge and a passion for great customer service, we’ll help you build the rest.
Why Join Us?
- Be part of a collaborative and supportive team.
- Receive tailored training in Service Desk methodologies and practices.
- Make a real impact on systems critical to logistics and trade.
- More benefits: 25 days holidays (increasing to 30) plus bank holidays, company pension, private healthcare, employee discount scheme and group life assurance.
- Hybrid working 2 days per week WFH.
Technical Freight Support Specialist in Surrey employer: DivalentineCalver Recruitment Ltd
Contact Detail:
DivalentineCalver Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Freight Support Specialist in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to technical freight support. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Show off your problem-solving skills during interviews! Think of examples from your past experiences where you tackled challenges head-on. This will demonstrate your ability to cope under pressure and meet deadlines.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our collaborative team.
We think you need these skills to ace Technical Freight Support Specialist in Surrey
Some tips for your application 🫡
Show Your Problem-Solving Skills: When writing your application, make sure to highlight your problem-solving mindset. We love candidates who can analyse issues and come up with effective solutions, so share examples of how you've tackled challenges in the past!
Be Enthusiastic!: Let your passion shine through in your application. We’re looking for someone who’s not just qualified but also excited about taking on new challenges. A bit of enthusiasm can go a long way in making your application stand out!
Tailor Your Application: Make sure to customise your application to fit the role. Mention any relevant experience you have with customer service or software like Sequoia. We appreciate when candidates take the time to connect their skills to what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at DivalentineCalver Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of Sequoia Software and any relevant customer service experience. Familiarise yourself with Windows applications and Microsoft Office products, as these will likely come up in conversation.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in the past. Think about specific situations where your keen eye for detail and problem-solving mindset made a difference. This will demonstrate your ability to cope under pressure.
✨Be Enthusiastic and Open-Minded
Let your passion for great customer service shine through. Show that you're willing to accept new challenges and continuously learn. This attitude is just as important as your technical skills!
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. This will help you get comfortable with articulating your thoughts and experiences, especially under pressure. Plus, it’s a great way to refine your answers!