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- Tasks: Engage with clients, promote freight services, and manage sales activities.
- Company: Friendly global logistics provider with a collaborative team culture.
- Benefits: Competitive salary, hybrid work option, and growth opportunities.
- Why this job: Join a fast-paced environment and make an impact in the logistics industry.
- Qualifications: Experience in sales or logistics, strong communication skills, and good numeracy.
- Other info: Dynamic role with training provided and direct input into sales strategy.
The predicted salary is between 28000 - 42000 £ per year.
Due to expansion, an exciting new position is available with this small friendly Global Logistics Provider, located in Ashford, Surrey TW15 or at their Essex facility, CM8. The opportunity is for an Inside Sales Freight Co-ordinator and the successful candidate should have a freight, shipping or logistics industry background, with good commercial awareness, excellent English communication skills (both verbal and written), must be confident with Word/Excel, database management knowledge, and good numeracy and literacy ability. Teamwork is an essential part of the role as you will be working alongside operations and sales. Post probation, there will be a hybrid option of 1 or 2 days working from home, once training is completed.
Our client is seeking a motivated and results-driven Inside Sales colleague to join our team. In this role, you will be responsible for generating new business from both inbound leads and re-engaging lapsed accounts. The ideal candidate will have inside sales or operations experience within freight forwarding, logistics, or transport services, with strong communication and relationship-building skills.
What We Offer:
- Competitive salary: £35k DOE & Neg
- Hybrid option post probation
- Based TW15 or CM8
- Monday to Friday 9-5.30
- Opportunity to grow within a fast-paced SME freight company.
- Training on freight forwarding services and systems.
- A collaborative team environment with direct input into sales strategy.
Key Responsibilities:
- Make outbound calls to potential and existing clients to promote freight services (air, sea, road, courier).
- Re-engage dormant or lapsed customers, focusing on win-back opportunities.
- Provide quotations via operations teams and/or rate requests, and follow-ups to secure bookings.
- Update customer records and track activity.
- Collaborate with operations/customer service teams to ensure smooth onboarding of new clients.
- Work towards individual sales targets (calls, meetings booked, new accounts opened, revenue).
Key Skills & Competencies:
- Excellent telephone manner and communication skills (verbal and written).
- Ability to build rapport and convert cold leads into active opportunities.
- Strong organisational skills and attention to detail.
- Ability to work independently and manage time effectively.
- Commercial awareness of freight forwarding and logistics services.
Experience & Qualifications:
- Prior experience in inside sales, telesales, or account management (ideally within freight forwarding, logistics, or transport).
- Knowledge of shipping modes (air, sea, road, courier) is highly desirable.
- Competence with Excel and Outlook.
- GCSEs/A-levels (or equivalent); degree preferred but not essential.
KPIs & Targets:
- Number of outbound calls/emails per week.
- Conversion of leads into qualified opportunities.
- Number of new accounts won per month/quarter.
- Revenue contribution from re-engaged or new customers.
Inside Freight Sales Coordinator in Surrey employer: DivalentineCalver Recruitment Ltd
Contact Detail:
DivalentineCalver Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Freight Sales Coordinator in Surrey
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent news. This will help you tailor your conversations and show genuine interest when you connect with them.
✨Tip Number 2
Practice your pitch! You’ll want to be confident when making those outbound calls. Prepare a brief introduction about yourself and why you’re excited about the role, so you can hit the ground running.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you, which could give you an edge over other candidates.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s a call or a meeting, send a quick thank-you email. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Inside Freight Sales Coordinator in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inside Freight Sales Coordinator role. Highlight your experience in freight, shipping, or logistics, and showcase your communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the logistics industry and how your background makes you a perfect fit for us. Don’t forget to mention your teamwork skills, as collaboration is key here at StudySmarter.
Showcase Your Skills: Be sure to highlight your proficiency with Word, Excel, and database management in your application. We love candidates who are organised and detail-oriented, so let us know how you’ve used these skills in past roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you into our system quickly. Plus, it shows you’re keen on joining our friendly team!
How to prepare for a job interview at DivalentineCalver Recruitment Ltd
✨Know Your Freight Basics
Make sure you brush up on your knowledge of freight forwarding and logistics. Understand the different shipping modes like air, sea, and road. This will not only help you answer questions confidently but also show your genuine interest in the industry.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare a few examples of how you've successfully engaged with clients or resolved issues in the past. Remember, it's all about building rapport!
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and keep track of tasks. You could share specific tools or methods you use to stay organised, especially when handling multiple accounts or leads. This will highlight your ability to thrive in a fast-paced environment.
✨Prepare for Sales Scenarios
Think about potential sales scenarios you might face in the role. Prepare to discuss how you would approach re-engaging lapsed customers or converting cold leads into active opportunities. This shows that you're proactive and ready to hit the ground running!
