AnexcitingnewpositionisavailableatHeathrowforthisdynamic,rapidlyexpandingForwarderforanImportFreightAccountManager(freightforwarding),thesuccessfulcandidatewillhaveafreightforwardingimport&Customsbackground,crosstrainingwillbeprovidedintheareas/modesneeded,itisalsoessentialtheyhaveexcellentclientinteractionskills/commercialawareness. EmploymentTermsfortheImportFreightAccountManager Thecompanyisofferingabasesalarybetween£35-40kNEGdependingonlevelofexperience. GeneralhoursareMondaytoFriday09:00-17:30hrs(Someflexibilitywhenrequired). Hybridopportunitypostprobation 30 days hols plus BH / Pension/ Healthcare&aYearlyDiscretionaryBonuswhichissubjecttoprofitandperformance Fulltimepermanentjobofferingopportunitiesforprogressionwhereindividualperformanceisrecognisedandrewarded. Genuinesupportfromateamofhardworking,dedicatedindividuals Friendlyworkingenvironmentwhereopinionsandfreshideasareactivelyencouraged. JobOverview TheroleforanImportFreightAccountManagerisextremelyvariedwhereyouwillbecomeakeymemberofanoperationsteam,activelyinvolvedinmanagingimportsshipmentsfromstarttofinish.Youwillberesponsibleforarrangingshipmentsbytheappropriatemethodtosuittheclientsrequirementi.e.airfreight,roadfreight,courier,seafreight&crosstrademovements.Youwillbehandsonwitheveryaspectoftheforwardingprocess,ensuringthecustomerreceivesthehighestlevelofservice,andthattheyreceivetheirgoodssafelyandon-time. TasksandresponsibilitiesfortheImportFreightAccountManager: Workingtostrictdeadlinestoco-ordinateWorldwidemultimodalimportswithendtoendresponsibility(liaisingwithoverseasagents/airlines/transportprovidersandcustomersuntilpointofdelivery). Strongcustomerrelationshipstounderstandrequirementsandalwaysdeliverexcellentcustomerservice. ProcessingrelevantimportdocumentationincludingsubmittingImportCustomsentriesusingASMSequoia. Liaisingeffectivelyandbuildingcloserelationshipswithoursupplychainincludingshippers,importers,agentsandclients. Quotations,pricingandinvoicingclients. Requirements,Skills&ExperiencefortheImportFreightAccountManager: Minimum3+yearsexperienceininastarttofinishroleinAirFreightImports. Customsentryexperience Customerservice-excellenttelephonemannerandEnglishcommunicationskills(verbal&written) Computerliterate-goodlevelonMicrosoftWord/Excel. Inhousesystems-useofCargowiseOneisconsideredanadvantage. DesiredcharacteristicsfortheImportFreightAccountManager: Hardworking&enthusiasticwithahighlevelofattentiontodetail. Apositivecan-doattitude,withawillingnesstolearn/takeresponsibilityanddevelopnewskills. Quickproblem-solvingability,particularlywhenworkingunderpressure. Excellentcommunicationandcustomerserviceskills,withabilitytobuildrelationshipwithclientsanddeliverahighlevelofcustomercare. Theabilitytoadapttochangingcircumstances. TPBN1_UKTJ
Import Freight Account Manager in Kent employer: Divalentinecalver Recruitment Ltd
Join a rapidly expanding forwarder at Heathrow, where we prioritise employee growth and development through comprehensive training and cross-training opportunities. Our vibrant work culture fosters collaboration and innovation, ensuring that every team member feels valued and empowered to excel in their role as an Import Freight Account Manager. With competitive benefits and a focus on client interaction, we offer a rewarding environment for those seeking meaningful employment in the freight forwarding industry.
Contact Details:
Divalentinecalver Recruitment Ltd Recruitment Team
