At a Glance
- Tasks: Manage import shipments from start to finish, ensuring top-notch customer service.
- Company: Dynamic and rapidly expanding freight forwarder based at Heathrow.
- Benefits: Salary between £35-40k, hybrid work, 25 days holiday, pension, healthcare, and bonuses.
- Other info: Friendly environment that values fresh ideas and offers career progression.
- Why this job: Join a supportive team and make a real impact in the logistics industry.
- Qualifications: 3+ years in air freight imports and excellent customer service skills required.
The predicted salary is between 35000 - 40000 £ per year.
Anexcitingnewpositionisavailableat Heathrowforthisdynamic, rapidlyexpanding Forwarderforan Import Freight Account Manager(freightforwarding), thesuccessfulcandidatewillhaveafreightforwardingimport&Customsbackground, crosstrainingwillbeprovidedintheareas/modesneeded, itisalsoessentialtheyhaveexcellentclientinteractionskills/commercialawareness.
Employment Termsforthe Import Freight Account Manager Thecompanyisofferingabasesalarybetween£35-40k NEGdependingonlevelofexperience.
Generalhoursare Mondayto Friday09:00-17:30hrs(Someflexibilitywhenrequired).
Hybridopportunitypostprobation 25daysholiday(Risesquicklywithservice)/Pension/Healthcare&a Yearly Discretionary Bonuswhichissubjecttoprofitandperformance Fulltimepermanentjobofferingopportunitiesforprogressionwhereindividualperformanceisrecognisedandrewarded.
Genuinesupportfromateamofhardworking, dedicatedindividuals Friendlyworkingenvironmentwhereopinionsandfreshideasareactivelyencouraged.
Job Overview Theroleforan Import Freight Account Managerisextremelyvariedwhereyouwillbecomeakeymemberofanoperationsteam, activelyinvolvedinmanagingimportsshipmentsfromstarttofinish.
Youwillberesponsibleforarrangingshipmentsbytheappropriatemethodtosuittheclientsrequirementi. e. airfreight, roadfreight, courier, seafreight&crosstrademovements.
Youwillbehandsonwitheveryaspectoftheforwardingprocess, ensuringthecustomerreceivesthehighestlevelofservice, andthattheyreceivetheirgoodssafelyandon-time.
Tasksandresponsibilitiesforthe Import Freight Account
Manager: Workingtostrictdeadlinestoco-ordinate Worldwidemultimodalimportswithendtoendresponsibility(liaisingwithoverseasagents/airlines/transportprovidersandcustomersuntilpointofdelivery).
Strongcustomerrelationshipstounderstandrequirementsandalwaysdeliverexcellentcustomerservice.
Processingrelevantimportdocumentationincludingsubmitting Import Customsentriesusing ASMSequoia.
Liaisingeffectivelyandbuildingcloserelationshipswithoursupplychainincludingshippers, importers, agentsandclients.
Quotations, pricingandinvoicingclients.
Requirements, Skills&Experienceforthe Import Freight Account
Manager: Minimum3+yearsexperienceininastarttofinishrolein Air Freight Imports.
Customsentryexperience Customerservice-excellenttelephonemannerand Englishcommunicationskills(verbal&written) Computerliterate-goodlevelon Microsoft Word/Excel.
Inhousesystems-useof Cargowise Oneisconsideredanadvantage.
Desiredcharacteristicsforthe Import Freight Account
Manager: Hardworking&enthusiasticwithahighlevelofattentiontodetail.
Apositivecan-doattitude, withawillingnesstolearn/takeresponsibilityanddevelopnewskills.
Quickproblem-solvingability, particularlywhenworkingunderpressure.
Excellentcommunicationandcustomerserviceskills, withabilitytobuildrelationshipwithclientsanddeliverahighlevelofcustomercare.
Theabilitytoadapttochangingcircumstances.
TPBN1_UKTJ
Import Freight Account Manager in Kent employer: Divalentinecalver Recruitment Ltd
Join a rapidly expanding forwarder at Heathrow, where we prioritise employee growth and development through comprehensive training and cross-training opportunities. Our vibrant work culture fosters collaboration and innovation, ensuring that every team member feels valued and empowered to excel in their role as an Import Freight Account Manager. With competitive benefits and a focus on client interaction, we offer a rewarding environment for those seeking meaningful employment in the freight forwarding industry.
Contact Details:
Divalentinecalver Recruitment Ltd Recruitment Team
