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For Companies At a Glance
- Tasks: Engage clients, promote freight services, and manage sales activities.
- Company: Friendly global logistics provider with a collaborative team culture.
- Benefits: Competitive salary, hybrid work options, and training opportunities.
- Why this job: Join a fast-paced environment and make an impact in the logistics industry.
- Qualifications: Experience in sales or logistics, strong communication skills, and good numeracy.
- Other info: Opportunity for career growth in a dynamic SME.
The predicted salary is between 28000 - 42000 £ per year.
Due to expansion, an exciting new position is available with this small friendly Global Logistics Provider, located in Ashford, Surrey TW15 OR at their Essex facility, CM8. The opportunity is for an Inside Sales Freight Co-ordinator and the successful candidate should have a freight, shipping or logistics industry background, with good commercial awareness, excellent English communication skills (both verbal & written), must be confident with Word/Excel, database management knowledge and good numeracy & literacy ability. Teamwork is an essential part of the role as you will be working alongside ops and sales. Post probation, there will be a hybrid option of 1 or 2 days WFH, once training is completed.
Position Overview
Our client is seeking a motivated and results-driven Inside Sales colleague to join our team. In this role, you will be responsible for generating new business from both inbound leads and re-engaging lapsed accounts. The ideal candidate will have inside sales or ops experience within freight forwarding, logistics, or transport services, with strong communication and relationship-building skills.
What We Offer
- Competitive salary: £35k DOE & Neg
- Hybrid option post probation
- Based TW15 or CM8
- Mon-Friday 9-5.30
- Opportunity to grow within a fast-paced SME freight company
- Training on freight forwarding services and systems
- A collaborative team environment with direct input into sales strategy
Key Responsibilities
- Customer Engagement: Make outbound calls to potential and existing clients to promote freight services (air, sea, road, courier). Re-engage dormant or lapsed customers, focusing on win-back opportunities. Provide quotations via ops teams and/or rate requests, and follow-ups to secure bookings.
- Sales Support & Administration: Update customer records, and track activity. Collaborate with operations/customer service teams to ensure smooth onboarding of new clients.
- Performance & Reporting: Work towards individual sales targets (calls, meetings booked, new accounts opened, revenue).
Key Skills & Competencies
- Excellent telephone manner and communication skills (verbal and written)
- Ability to build rapport and convert cold leads into active opportunities
- Strong organisational skills and attention to detail
- Ability to work independently and manage time effectively
- Commercial awareness of freight forwarding and logistics services
Experience & Qualifications
Prior experience in inside sales, telesales, or logistics is preferred.
Inside Freight Sales Coordinator employer: DivalentineCalver Recruitment Ltd
Contact Detail:
DivalentineCalver Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Freight Sales Coordinator
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent news. This will help you tailor your conversations and show genuine interest when you connect with them.
✨Tip Number 2
Practice your pitch! Whether it's over the phone or in person, being able to confidently communicate your skills and how they fit into the role is key. Role-play with a friend or in front of a mirror to nail it.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for that Inside Sales Freight Coordinator role.
✨Tip Number 4
Don’t forget to follow up! After any interaction, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the position.
We think you need these skills to ace Inside Freight Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in freight, shipping, or logistics. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant skills and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Inside Freight Sales Coordinator position and how your skills can contribute to our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Use clear language, check for typos, and keep your tone engaging. We love a good chat, even in writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at DivalentineCalver Recruitment Ltd
✨Know Your Freight Basics
Make sure you brush up on your knowledge of freight, shipping, and logistics. Understand the key terms and processes involved in the industry. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member to refine your verbal skills. Also, prepare to demonstrate your written communication by bringing examples of emails or reports you've crafted in previous roles.
✨Demonstrate Team Spirit
This role requires collaboration with both sales and operations teams. Be ready to share examples of how you've successfully worked in a team environment. Highlight any experiences where you contributed to a group goal or helped resolve conflicts within a team.
✨Prepare for Sales Scenarios
Anticipate questions related to sales strategies and customer engagement. Think of specific instances where you've turned leads into sales or re-engaged lapsed customers. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
