At a Glance
- Tasks: Support freight operations and enhance customer service in a dynamic logistics environment.
- Company: Join a collaborative team focused on innovation and support.
- Benefits: Enjoy 25 days holiday, hybrid working, and private healthcare.
- Other info: Receive tailored training and grow within a supportive team.
- Why this job: Make a real impact on logistics systems while developing your skills.
- Qualifications: Enthusiasm for problem-solving and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
You will be expected to work closely with the team, continuously learn, and actively share knowledge with others. Have a problem-solving mindset, good problem analysis and a keen eye for detail. Ability to cope under pressure and meet deadlines. You must also be enthusiastic and be willing to accept new challenges. Excellent customer service skills/commercial awareness.
Nice to haves:
- Knowledge of Sequoia Software
- Previous experience in a customer service/service desk role.
- Be familiar with Windows, Windows applications and Microsoft Office products.
We value the right mindset over perfect experience; if you bring industry knowledge and a passion for great customer service, we’ll help you build the rest.
Why Join Us?
- Be part of a collaborative and supportive team.
- Receive tailored training in Service Desk methodologies and practices.
- Make a real impact on systems critical to logistics and trade.
- More benefits: 25 days holidays (increasing to 30) plus bank holidays, company pension, private healthcare, employee discount scheme and group life assurance.
- Hybrid working: 2 days per week WFH.
Technical Freight Support Specialist in Devon employer: Divalentinecalver Recruitment Ltd
Join a dynamic and supportive team as a Technical Freight Support Specialist, where your contributions directly impact critical logistics and trade systems. Enjoy a collaborative work culture that prioritises continuous learning and knowledge sharing, alongside generous benefits including 25 days of holiday (increasing to 30), private healthcare, and hybrid working options. With tailored training and a focus on employee growth, this role offers a meaningful opportunity for those passionate about delivering exceptional customer service.
Contact Details:
Divalentinecalver Recruitment Ltd Recruitment Team