At a Glance
- Tasks: Manage import shipments from start to finish, ensuring excellent customer service.
- Company: Dynamic and rapidly expanding freight forwarding company at Heathrow.
- Benefits: Competitive salary, hybrid work, 30 days holiday, healthcare, and yearly bonus.
- Other info: Opportunities for progression and a friendly environment that values fresh ideas.
- Why this job: Join a supportive team and make a real impact in the logistics industry.
- Qualifications: 3+ years in air freight imports and strong customer service skills required.
The predicted salary is between 31500 - 44000 £ per year.
An exciting new position is available at Heathrow for this dynamic, rapidly expanding Forwarder for an Import Freight Account Manager (freight forwarding), the successful candidate will have a freight forwarding import & Customs background, cross training will be provided in the areas/modes needed, it is also essential they have excellent client interaction skills/commercial awareness.
- Employment Terms for the Import Freight Account Manager
- The company is offering a base salary between £35-40k NEG depending on level of experience.
- General hours are Monday to Friday 09:00 - 17:30hrs (Some flexibility when required).
- Hybrid opportunity post probation
- 30 days holiday, plus BH/Pension/Healthcare & a Yearly Discretionary Bonus which is subject to profit and performance
- Full time permanent job offering opportunities for progression where individual performance is recognised and rewarded.
- Genuine support from a team of hard working, dedicated individuals
- Friendly working environment where opinions and fresh ideas are actively encouraged.
- Job Overview
The role for an Import Freight Account Manager is extremely varied where you will become a key member of an operations team, actively involved in managing imports shipments from start to finish.
You will be responsible for arranging shipments by the appropriate method to suit the clients requirement i. e. airfreight, road freight, courier, sea freight & cross trade movements.
You will be hands on with every aspect of the forwarding process, ensuring the customer receives the highest level of service, and that they receive their goods safely and on-time.
Tasks and responsibilities for the Import Freight Account Manager
- Working to strict deadlines to co-ordinate Worldwide multimodal imports with end to end responsibility (liaising with overseas agents/airlines/transport providers and customers until point of delivery).
- Strong customer relationships to understand requirements and always deliver excellent customer service.
- Processing relevant import documentation including submitting Import Customs entries using ASM Sequoia.
- Liaising effectively and building close relationships with our supply chain including shippers, importers, agents and clients.
- Quotations, pricing and invoicing clients.
- Requirements, Skills & Experience for the Import Freight Account Manager:
- Minimum 3+ years experience in in a start to finish role in Air Freight Imports.
- Customs entry experience
- Customer service - excellent telephone manner and English communication skills (verbal & written)
- Computer literate - good level on Microsoft Word/Excel.
- In house systems - use of Cargowise One is considered an advantage.
Desired characteristics for the Import Freight Account Manager
- Hard working & enthusiastic with a high level of attention to detail.
- A positive can-do attitude, with a willingness to learn/take responsibility and develop new skills.
- Quick problem-solving ability, particularly when working under pressure.
- Excellent communication and customer service skills, with ability to build relationship with clients and deliver a high level of customer care.
- The ability to adapt to changing circumstances.
Import Freight Account Manager in Slough employer: DivalentineCalver Recruitment Ltd Careers
Join a dynamic and rapidly expanding forwarder at Heathrow, where your role as an Import Freight Account Manager will be both rewarding and impactful. With a friendly work culture that values fresh ideas and collaboration, you'll enjoy a competitive salary, generous holiday allowance, and opportunities for professional growth, all while being supported by a dedicated team. The hybrid working model post-probation and comprehensive benefits package, including healthcare and a discretionary bonus, make this an excellent employer for those seeking meaningful employment in the freight forwarding industry.
Contact Details:
DivalentineCalver Recruitment Ltd Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Import Freight Account Manager in Slough
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like DivalentineCalver Recruitment Ltd Careers and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at DivalentineCalver Recruitment Ltd Careers!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like DivalentineCalver Recruitment Ltd Careers keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Import Freight Account Manager in Slough
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to DivalentineCalver Recruitment Ltd Careers:This is your chance to really connect with the team at DivalentineCalver Recruitment Ltd Careers. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at DivalentineCalver Recruitment Ltd Careers
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with DivalentineCalver Recruitment Ltd Careers.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show DivalentineCalver Recruitment Ltd Careers that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at DivalentineCalver Recruitment Ltd Careers. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
